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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
1,166 Reviews

1,166 Reviews of Jessup Auto Plaza - Service Center

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November 18, 2024

I did not have a service appointment. They let me walk in for a first time service. The service was done and I was out the door in an hour. The employees were extremely nice. I will def More

by BCB459245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

My engine blew up and they covered it under warranty! Done very professionally! Was done in a couple weeks. More

by sltibbling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Frank is a great customer service advisor! I felt very taken care of and the car looked like it came right off the showroom floor. I am so glad that Volvo of Palm Springs recommended Jessup's More

by sunny22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hoover
November 17, 2024

My service advisor Stan is fantastic to work with. His expertise and kindness always shine through. Thank you Stan! More

by toddlondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Great service fast, and very professional, thank you for everything, especially to service manager and service department. More

by eljhon_as
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Everyone did their best to make sure I was taken care of and was comfortable. Communication was great and I appreciated the loaner car. More

by junglered76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
November 16, 2024

Service agent, Sergio Ron is very responsive and accommodating every time I am in there. More

by JIM.MRFREEMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

The fact that you charge a fee to use a credit card and at the same time don't accept checks is absurd. I don't have a debit card and don't carry around much cash. I will find a different dealer. David More

by David@wyvest.com
Recommend Dealer
No
Employees Worked With
David Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

We are Canadian snowbirds and come to Jessup for service each winter for the last three years. Each time we have been treated efficiently and professionally. More

by b_bdavidson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Have had a good relationship with Jessup for 10 years. Am a happy repeat customer. More

by lydmonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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