Jessup Auto Plaza - Service Center

Melly was very professional and friendly. She researched my information and noticed I had not received my free oil change from purchasing my new car. Thank you, Melly! She researched my information and noticed I had not received my free oil change from purchasing my new car. Thank you, Melly! More

You took advantage of my Wife by making her believe we needed the “Extreme Service” costing $700 at 45k miles. needed the “Extreme Service” costing $700 at 45k miles. More

I had my work van break down on me on Wednesday night and it was towed in. I had my van back and ready for work by 11 am on Thursday. it was towed in. I had my van back and ready for work by 11 am on Thursday. More

Excellent service! Sean was great and I will Definitely use your Service area again. Thank you Sean was great and I will Definitely use your Service area again. Thank you More

Very good and friendly service Service advisor was finding ways to make save money and very grateful for her service finding ways to make save money and very grateful for her service More

Crappy service! ! They always say they can’t duplicate the problem. I think it’s because I have a bunch of immature people working there that don’t know what they’re ! They always say they can’t duplicate the problem. I think it’s because I have a bunch of immature people working there that don’t know what they’re doing.!! More

My unfortunate need for scheduling a dealer visit was handled really well by staff. Promises were made and held. It went as easy as it could have thanks to the professional team at Jessup. handled really well by staff. Promises were made and held. It went as easy as it could have thanks to the professional team at Jessup. More

El mejor servicio al cliente y sienpre alludando en todo lo k se pueda Melissa es excelente.. lo k se pueda Melissa es excelente.. More

The appointment was easily scheduled, my service representative was great. And the job was finished in a reasonable time representative was great. And the job was finished in a reasonable time More

My service advisor is Sergio ,he is very helpful,very knowledgeable and always take care of my 2020 Escalade ESV when it comes to service or repairs .Sergio always updates me when my vehicle is in servic knowledgeable and always take care of my 2020 Escalade ESV when it comes to service or repairs .Sergio always updates me when my vehicle is in service and also helps me with arranging loaner vehicles.Sergio knows the products and services provided by GM and is very much trained in GM products.I would also like to recognise one other person at the service center is Savanna,she is very helpful in arranging loaner vehicles.Savanna is very friendly and always return my phone calls if i leave any messages.Sergio and Savanna are great asset to Jessup Auto Plaza and i wish them both good luck with this dealership.A very happy customer and a loyal GM product owner. More