- Bob & Nancy
This is our third vehicle we have purchased from Jessup Auto Plaza. This dealership
represents the very best in purchasing and service. All of the personnel are friendly
and helpful. They make you feel like family! They really are easy to deal with and are
never pushy or disrespectful. We highly recommend Jessup!
"Customer service specialist "
Sherry Downey is one fine service advisor who goes the distance in providing a great customer experience. Always eagerly reviewing your vehicle service needs and ready to recommend options for consideration, Sherry is friendly, outgoing and exudes competence as she goes about assuring the customer service experience. Recently my Buick needed service while awaiting scheduled body shop maintenance and Ruben Guzman worked with Sherry to insure that the service needs were met as they coordinated both needs to minimize the time the Buick was out of service which was well appreciated.
The most knowledgeable, honest, dependable employee any company can have. She greets you with a sincere smiley greeting and directs you to the right department and person you need to see.
"Rita and Ruben did a great job!"
Both Rita and Ruben kept me informed about the progress of the repair my car. The car was delivered a week early from when it was promised. The body work was high quality. The car looks brand new, just like it did when I first drove it off the lot. Additionally, my car was washed and the interior was cleaned and vacuumed.
Rita and Ruben were delightful, friendly, accessible, professional. They both make you feel as you and your car are the most important thing they have in front of them.
I greatly appreciated their professionalism, and attention to detail. The end result - a beautifully repaired car.
Other Employees Tagged:
"Excellent service and above and beyond follow up"
Excellent sales service on purchasing a used car. Pricing and negotiations to purchase were very professional and acceptable. Follow up by David and Ruben was rewarding
"Cares about your enjoyment of having a new shiny Cadillic "
- Thommy XTS
Braulio and the Jessup's staff have gone beyond customer commitment in sales and service. Braulio is alway available to help you with any problem you & your auto might have.