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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
962 Reviews

962 Reviews of Jessup Auto Plaza - Service Center

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November 23, 2018

GREAT SERVICE! Every time I need anything for vehicle I come to jessup auto plaza, Crystal Gálvez is always on top of it. She really knows how to take care of a cust More

by Daz1502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Galvez
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your recommendation and five-star review! We appreciate you being a loyal customer and please feel free to give us a call anytime you need us again.

September 28, 2018

Service department We went in for a oil change. Had an appointment waited 4 hours. Had to come back next day to get a tire they didn’t have in stock. And waited over 2 More

by Meme@1958
Recommend Dealer
No
Employees Worked With
Walter Cañas
Oct 03, 2018 -

Jessup Auto Plaza responded

We are so sorry to receive this review, this is certainly unacceptable service. We realize that mistakes are made and it seems we have fallen short in this case. We are very sorry and hope that we can make things up to you in the future. Thank you for bringing this to our attention.

June 08, 2018

5 Star Treatment by Braulio Rodriguez Braulio Rodriguez gives the best customer service! Because of him, I decided to buy a new car last summer from Jessup Auto Plaza. Any maintenance is More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Jessup Auto Plaza responded

We are so thrilled to hear to hear that Braulio took such good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

April 26, 2018

Great Customer Service I am on my 5th Suburban. I love Chevrolets Suburbans. My recent experience with Jessup Chevrolet’s service department is the finest I have ever had. S More

by George Stern
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers were professional and courteous. , Sherry Downey
Apr 30, 2018 -

Jessup Auto Plaza responded

We're really happy to hear that you are happy with service provided by our team. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

April 23, 2018

Servicee Didn't purchase my car here, but do get it serviced here. Walter is great. Really appreciate his help and advice. And appreciate the pleasant loung More

by sunfun82
Recommend Dealer
Yes
Employees Worked With
Walter Cañas
Apr 25, 2018 -

Jessup Auto Plaza responded

Thanks so much for the recommendations. We appreciate your support and loyalty. If you ever need anything serviced please stop on by and we will take care of it for you. Thanks again!

March 12, 2018

A auto service. Sherry does an excellent job of taking care of my old Buick which I dearly love. Have been coming to Jessup for many years. Always satisfied. More

by Betty
Recommend Dealer
Yes
Employees Worked With
Sherry Downey
Mar 12, 2018 -

Jessup Auto Plaza responded

Thank you for your recommendation and five-star review! We appreciate you being a loyal customer and please feel free to give us a call anytime you need us again.

February 26, 2018

Customer service specialist Sherry Downey is one fine service advisor who goes the distance in providing a great customer experience. Always eagerly reviewing your vehicle servic More

by fyrjefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Downey
Feb 28, 2018 -

Jessup Auto Plaza responded

We are very happy to receive your five-star review and recommendation. Please feel free to give us a call whenever you need us and again, thank you for taking your time to share!

February 13, 2018

Best employee The most knowledgeable, honest, dependable employee any company can have. She greets you with a sincere smiley greeting and directs you to the right d More

by MrQualitySpy1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James IsBell, Brian Noble, Gordon Stewart, Raquel Garza
Feb 15, 2018 -

Jessup Auto Plaza responded

Thank you so much for sharing this awesome review with us and I will be sure to pass your kind words on to the whole service team. Your recommendation and five-stars are greatly valued and we welcome you back anytime we can be of assistance to you again.

February 12, 2018

Great service Thank you Ralp for for all your help, im really happy with the Great work you did on my truck Great service, thank you again.! More

by Arian13
Recommend Dealer
Yes
Employees Worked With
Ralph Heraldez
Feb 15, 2018 -

Jessup Auto Plaza responded

Thank you for your five-star review and recommendation! We truly appreciate your time taken to share about your experience with Ralph and please feel free to drop by or give us a call anytime you need us again.

December 31, 2017

My Chevy Traverse Very pleased with the dealership. I wouldn’t go anywhere else! I will definitely recommend to family and friends. Thank you to the Jessup dealerships. More

by Jessm88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Heraldez
Jan 02, 2018 -

Jessup Auto Plaza responded

Thank you for your continued support and business. We appreciate you taking the time to share this with us and we look forward to serving you the next time you need us! Happy New Year!

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