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Jidd Motors Mitsubishi
Des Plaines, IL
3,853 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 3,853 reviews
November 29, 2019
Fantastic team! Very professional staff. Made the buying process very easy. They were willing to work with me on my budget and assist me on any request I had. I would Very professional staff. Made the buying process very easy. They were willing to work with me on my budget and assist me on any request I had. I would recommend this dealer time and time again! More
by ckrotky91
Employees Worked With
Brian Erlenbach
November 29, 2019
Impeccable experience! Arturo was extremely helpful, explained everything and was very understanding to my needs for what I was looking for in a car. The car is exactly what Arturo was extremely helpful, explained everything and was very understanding to my needs for what I was looking for in a car. The car is exactly what I needed. Thank you so much Arturo! Definitely coming back for my next car and recommending more family and friends to JIDD Motors. More
by fiorella.castillo.0225
Employees Worked With
November 28, 2019
If you’re in the market for a car, Nick G. is your guy. It is a big decision and he made the buying experience smooth as can be from the start to driving off the lot! Thank you Nick!! I’ll see you when I’m It is a big decision and he made the buying experience smooth as can be from the start to driving off the lot! Thank you Nick!! I’ll see you when I’m ready for my next car! More
by Kelsey2228
Employees Worked With
Nick Grinvalds
November 27, 2019
Great car selection, professional stuff. Helped me get financing at very good rate. Suggested a lot of options and special deals. Defective recommend to everyone financing at very good rate. Suggested a lot of options and special deals. Defective recommend to everyone More
by Vadim
Employees Worked With
Igor, Norma Avila
November 26, 2019
Nick and Penny are great! Recommend= maybe -- Extra fees, no spare key, misrepresentation, lies, been waiting for refund on "custom edge policy" for 3 months now ++ Nick, Penny, Great car I -- Extra fees, no spare key, misrepresentation, lies, been waiting for refund on "custom edge policy" for 3 months now ++ Nick, Penny, Great car I bought a second car from this dealership after the 1st car I purchased here was an absolute disaster. 1st car cost: $2,500. paid in repairs: OVER $5,000. 3 times i took the car to JM for repairs - each time the repair was more expensive. I was told by Jidd Motors that I would be taken car of this time. I bought a second vehicle, I was scammed more - I was charged $300 for vin etching (which is a scam in its self: DIY cost=$20 ) but.. THERE IS NO VIN ETCHING DONE TO CAR! then financing person said he had "coupons" to get me insurance for an extra $8 a month, I corrected him and told him that is more than $50. Their finance guy (Mike) I think is a very bad person - that is where my experience went from 5 starts to 1 . I only received one key with the vehicle, I was told that the dealership would go half on a second key - they did not. I have an additional $2,500 charge called "Custom Edge" and there is no explanation in my paper work with information on this charge. I signed the paper to get this cancelled I have been waiting 3 months for my loan to be accredited - in the meanwhile I am paying the interest on the additional fees. fyi the VIP package seems like a good deal = (free car washes for life) Jidd Motors loses a star for: -vin etching scam/lying about financing fees/unknown charges -no spare key -NOT being "taken care of" after 1st car tragedy More
by Navy Veteran
Employees Worked With
Penny Perez, Nick Kabro
November 26, 2019
Armando&Suzy 2008 jeep wrangler Just bought a car at Jidd Motors and we are very satisfied. Pan pan was very helpful with answering emails though out the week and when the day came s Just bought a car at Jidd Motors and we are very satisfied. Pan pan was very helpful with answering emails though out the week and when the day came she got us in the car we wanted couldn't be more happier Thanks Pan!! More
by fallenangl
Employees Worked With
Pan Pan
November 25, 2019
It was a great experience Great dealership, great people, Brian made sure I got every single one of my doubts and problems solved! If you find yourself at jidd motors make sure Great dealership, great people, Brian made sure I got every single one of my doubts and problems solved! If you find yourself at jidd motors make sure you ask for Brian! More
by eperezlara04
Employees Worked With
Brian Erlenbach
November 25, 2019
Derricks rolling now It was a pleasure working with Penny Perez who made the car buying experience enjoyable. Her exquisite professionalism and desire to find me the best It was a pleasure working with Penny Perez who made the car buying experience enjoyable. Her exquisite professionalism and desire to find me the best deal kept me from losing faith that there was something out there for me. I told her what i was looking for and she came through. She is a credit to her profession and i look forward to sending my family and friends to her. More
by Thebrandnew1
Employees Worked With
Penny Perez
November 24, 2019
Exactly the vehicle we were looking for The salesperson was pleasant to deal with. He called after I purchased the car to confirm that everything was okay. The one negative aspect about the The salesperson was pleasant to deal with. He called after I purchased the car to confirm that everything was okay. The one negative aspect about the dealership is that the dealership wanted to add on an additional $895 for a protection package in which I had to bargain that price down. I paid an additional $600 from what the internet price stated. More
by Janet
Employees Worked With
November 23, 2019
Marlena is the BEST ! I was searching for a Jeep for a while found this one at Jidd Motors I worked with Marlena she promised me a great deal and she deovered, she is very I was searching for a Jeep for a while found this one at Jidd Motors I worked with Marlena she promised me a great deal and she deovered, she is very honest, smart and polite to work with. Thank you for all of your help I love my Jeep Cherokee More
by Marko
Employees Worked With
Marlena K
