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Jidd Motors Mitsubishi
Des Plaines, IL
3,854 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 3,854 reviews
August 22, 2019
Great Experience!! SUPERB!!! I absolutely LOVE Jidd Motors!! The customer service is SUPERB Second to NONE...I had the best purchase experience ever!! Special thanks to "Pan-Pan", I absolutely LOVE Jidd Motors!! The customer service is SUPERB Second to NONE...I had the best purchase experience ever!! Special thanks to "Pan-Pan", Jeff and the GM Sean for handling me like Royal Family! More
by Stuff
Employees Worked With
christie & sean , Jeff Guido, Pan Pan
August 20, 2019
Excellence and quality is Jidd moto I drove from Wisconsin to get my brand new vehicle and let me start by saying it was truly worth it, from the moment walking into the door to finishin I drove from Wisconsin to get my brand new vehicle and let me start by saying it was truly worth it, from the moment walking into the door to finishing is pure perfection. The guys who assist made sure I got what I wanted and made sure that it was right for me, I appreciate Jidd customer service and overall willingness to make every customer that walk through the door feel special. More
by nicolebarnett887
August 19, 2019
Great Both bashaur and justyna were extremely helpful and made the process quck and easy. The office was well furinished and provided a comfortable place to Both bashaur and justyna were extremely helpful and made the process quck and easy. The office was well furinished and provided a comfortable place to make the transactions. More
by Zivkovic
August 19, 2019
Easy and pleasant process! I went in with less than perfect credit and came out with a beautiful white 2017 Mercedes C 300! In less than 3 hours, Bashar fought to get me the bes I went in with less than perfect credit and came out with a beautiful white 2017 Mercedes C 300! In less than 3 hours, Bashar fought to get me the best deal. Thank you! More
by davis.genesis
Employees Worked With
Bashar Al Ubosy
August 19, 2019
Penny was incredibly responsive and terrific to work with. I was contacted by Penny and she diligently followed up with me for a couple of weeks. She provided great insight and information and couldn’t have b I was contacted by Penny and she diligently followed up with me for a couple of weeks. She provided great insight and information and couldn’t have been more polite, enthusiastic and professional. More
by Carpediemstl
Employees Worked With
Penny Perez
August 19, 2019
If there was no star I would choose that - absolute cheats I went in the see a car and trade in another car. I test drove the car, found out it had been involved in an accident and wasnt quite sold with the lo I went in the see a car and trade in another car. I test drove the car, found out it had been involved in an accident and wasnt quite sold with the look and feel. However what came next was an experience that I have never seen before. They drive my car, and are all praise. Then they appraise it significantly below the value. next they take the car to "their mechanic". Who scribbles a bunch of fake codes about the things worng with my car. Little did they know that my car has always been on a complete service rotation schedule with the Mercedeze Benz dealership. As a matter of fact I had it serviced not 3 weeks ago. They try to low ball you by saying the car needs work. But of course it does not. Then the next attack is the KBB value. in the 1 hour that I left my home and they saw my car, the KBB value seems to drop about 8K on my car. And thats besides the point. I tell the salesman, whats the point of bringing the car in here, driving it, seeing it first hand, if later you still want to quote some factitious number. Than they try come back claiming we'll give you a higher offer. And by this time I have had enough. It was obvious they are a trying to rip people off on trade ins. They just make you sit there and keep making excuses in an effort to low-ball you and waste your time. Not once in the entire 2 hours that I was there, did any one come up with an actual number of what that trade in value is. So I walked out realizing it had been monumental waste of my time and misplaced good will. After I get home, calls and texts start coming about how I should come back, and also bring my car back for "Another appraisel". But my car was already at their dealer ship for 2 hours. They test drove it, inspected it, 2-3 different managers saw it. And yet they want to appraise it again. talk about a wasted opportunity. Forget about the fact the car they were trying to sell me had an accident. I would stay away. I know my new car is out there somewhere. Just not at Jidd. It helps to know and profile the customer a little bit. You are working with a customer twice your age, and you just cant stop insulting his intelligence by playing cheap games, you will just run him out without a deal. Now you can try and sell your lemon to someone else. 8/17/2019 More
by Naweed
Employees Worked With
Joe, Pan Pan
August 18, 2019
Highly Recommend Jidd Motors Jidd Motors has a great selection of vehicles. Brian was able to get me a good deal on my 2018 STI. Customer service was on point, soon as I parked up Jidd Motors has a great selection of vehicles. Brian was able to get me a good deal on my 2018 STI. Customer service was on point, soon as I parked up Brian was waiting for me outside. Brian’s a straight shooter, no bs salesman that is here to give the best rates. That is why I will come back for my future purchases. More
by willsokuh
Employees Worked With
Brian Erlenbach
August 17, 2019
Very good service. The experience at this dealership was helpful. The process was fast. I wasn’t only a learning experience about which car I bought, but also the loan a The experience at this dealership was helpful. The process was fast. I wasn’t only a learning experience about which car I bought, but also the loan and bank process and benefits. Workers here are very welcoming and persuasive. Thank you. More
by soccerstark12
Employees Worked With
Pan Pan
August 17, 2019
New Mercedes Great purchase, worked with Jeff and Bashar, easy purchase, as discussed beautiful car. Smooth process. Would recommend to friends. Nice showroom, hu Great purchase, worked with Jeff and Bashar, easy purchase, as discussed beautiful car. Smooth process. Would recommend to friends. Nice showroom, huge selection! Thank you! More
by emay0313
Employees Worked With
Bashar Al Ubosy, Jeff Guido
August 16, 2019
excellent experience Panpan was really helpful, all the stuff were very friendly. Very enjoyable experience, I would recommend my friend to buy a pre-owned car in this pla Panpan was really helpful, all the stuff were very friendly. Very enjoyable experience, I would recommend my friend to buy a pre-owned car in this place. More
by Morray
Employees Worked With
Jeff Guido, Pan Pan
