
Jidd Motors Mitsubishi
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
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Excelente persona! !! Arturo Cervantes me ayudo en todo lo necesario. Y todas las personas muy amables en el dealer !! Arturo Cervantes me ayudo en todo lo necesario. Y todas las personas muy amables en el dealer More
The experience was great good customer service Arturo and Jonatan were very helpful thank you guys Jonatan were very helpful thank you guys More
We bought a pre-owned car from this dealer and have had quite disappointing experiences. Initially, they assured us that the car had passed the pre-delivery inspection. However, upon picking up the car, we quite disappointing experiences. Initially, they assured us that the car had passed the pre-delivery inspection. However, upon picking up the car, we discovered that the AC did not cool properly and that the USB outlets beneath the AC panel were not functioning, which prevented us from using Apple CarPlay. WE WERE NOT INFORMED OF THESE ISSUES WHEN WE SIGNED THE CONTRACT. Additionally, the CarFax report indicated that the dealer had failed to perform the necessary tire rotation during the inspection, which they should have completed. While they offered to repair these issues free of charge, it forced us to travel to their service facility several times due to their poor communication, which resulted in a considerable waste of our time and money. We asked a sales manager for some form of compensation for the inconvenience, as we shouldn’t have experienced the hassle if they had them fixed in their pre-delivery inspection or we might even have had second thoughts if we knew them before signing the contract, but in the end, WE WERE OFFERED NOTHING. The repairs took nearly a month in total to complete, but even after that, we discovered that the rear AC still did not cool properly. Furthermore, during the repair process, they damaged the AC panel and lost a bottom part of it. Additionally, the Tire Pressure Monitoring System (TPMS) on the rear right tire was broken, although it was intact when we initially brought the car in. When we reported these new issues to the dealer, they requested that we bring the car back for further inspection. However, given our previous experiences, who want to do so? More