Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jidd Motors Mitsubishi
Des Plaines, IL
3,854 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Filter Reviews by Keyword
By Type
Showing 3,854 reviews
July 07, 2023
I recently had the misfortune of visiting Jidd Motors Mitsubishi, and I must say, it was an experience I wouldn't wish upon my worst enemy. From the moment I stepped foot onto the lot, I was greeted with Mitsubishi, and I must say, it was an experience I wouldn't wish upon my worst enemy. From the moment I stepped foot onto the lot, I was greeted with deception, dishonesty, and an overwhelming sense of regret. First and foremost, the salesperson I dealt with (Nabil) seemed more interested in making a quick sale than in providing me with accurate information. They shamelessly exaggerated the features and performance of the car I was interested in, painting a picture of a dream vehicle that turned out to be nothing more than a mirage. It became evident that their sole objective was to close the deal, regardless of the consequences for the customer. To make matters worse, the dealership's pricing tactics were nothing short of deceptive. The initial price they quoted me was significantly higher than the market value, and when I questioned it, they resorted to manipulative tactics to justify the inflated cost. They claimed that the car had undergone extensive upgrades and modifications, which, upon closer inspection, turned out to be nothing more than cosmetic enhancements that added no real value to the vehicle. As if the deception wasn't enough, the dealership's finance department was equally unscrupulous. They pushed me into signing a financing agreement with an exorbitant interest rate, claiming it was the best deal available. However, after conducting my own research, I discovered that I could have secured a much better rate elsewhere. It was clear that they were more interested in padding their own pockets than in providing me with a fair and transparent financing option. Furthermore, the customer service at Jidd Motors Mitsubishi was abysmal. The staff was dismissive, unresponsive, and showed a complete lack of professionalism. My attempts to address my concerns were met with indifference and a complete disregard for my satisfaction as a customer. I had to drive off the lot with a scratched car and cracked windshield (they intentionally hid from me during the inspection). It was evident that once they had my money, they had no interest in maintaining any sort of relationship or ensuring my happiness with the purchase. In conclusion, my experience at Jidd Motors was nothing short of a nightmare. The deception, dishonesty, and lack of integrity displayed by the salesperson, the sales manager (Rick Able) the pricing tactics, and the finance department left me feeling cheated and regretful. I strongly advise anyone considering purchasing a car to steer clear of this dealership, as they prioritize their own interests over the well-being and satisfaction of their customers. More
by kennaschneider.11
July 07, 2023
Gracias por exelenteservicio muchasgracias Arturo muy professional y buen conosimiento definitivamente muy bien recommend gracias arturo professional y buen conosimiento definitivamente muy bien recommend gracias arturo More
by Pereira12mateo
July 06, 2023
Kevin is thee Greatest salesmans he help me and I am now driving a 2020 Alfa Romeo Stelvino🥳🥳🥳🥳🥳 Excited Is Understatement. Stop by and car at Jidd Motors Des Plaines illinos. driving a 2020 Alfa Romeo Stelvino🥳🥳🥳🥳🥳 Excited Is Understatement. Stop by and car at Jidd Motors Des Plaines illinos. More
by mcronin66
Employees Worked With
Kevin Yousif
July 06, 2023
Kevin was very helpful and knowledgeable about all the cars I look at he was very plesant he made me fill comfortable asking him all the question about the different cars cars I look at he was very plesant he made me fill comfortable asking him all the question about the different cars More
by evelyndriver7
Employees Worked With
Kevin Yousif
July 05, 2023
We had an amazing experience at jidd wildling with Kevin. He did a fantastic job showing up the car and making us feel comfortable. We are so happy with our new purchase and will always be back to work with He did a fantastic job showing up the car and making us feel comfortable. We are so happy with our new purchase and will always be back to work with Kevin. More
by kathcarreira
Employees Worked With
Kevin Yousif
July 04, 2023
PLEASE COME SEE THIS MAN! He is AMAZING! GREAT CUSTOMER SERVICE!! I appreciate you Arturo!! He is AMAZING! GREAT CUSTOMER SERVICE!! I appreciate you Arturo!! More
by Aleanna Rabadi
Employees Worked With
July 04, 2023
Great fast experience. Transaction was painless and the customer service was great. No extra time wasted straight to numbers and got a deal done. Transaction was painless and the customer service was great. No extra time wasted straight to numbers and got a deal done. More
by Rmankamec6
Employees Worked With
Pan Pan
