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Jidd Motors Mitsubishi

Des Plaines, IL

Overview
Employees
Reviews
Vehicles
4.8
3,850 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few. Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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1313 Rand Road

Des Plaines, IL

60016

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Showing 3,850 reviews

June 24, 2023

Kris the salesperson didn’t seem too knowledgeable about the vehicle that I was interested in purchasing. When I entered the vehicle for the test drive it wreaked of cigarette smoke. Kris claimed that it wa More

by samueljones5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kris Yasaeil
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Jidd Motors Mitsubishi responded

Thanks for the positive feedback, SamuelJones5! Kris was helpful, knowledgeable, and trustworthy. We appreciate your recommendation. Best Regards, Customer Relations

June 24, 2023

Fast and clear explanation with everything. Made the process really simple. Couldn't be happier. More

by Victoria
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Yousif
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Jul 05, 2023 -

Jidd Motors Mitsubishi responded

Thank you, for your positive feedback about Arturo and our excellent customer service. We're glad to hear that Arturo provided you with a great experience and that you're satisfied with your vehicle purchase. Your recommendation to friends and family is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best Regards, Customer Relations

June 24, 2023

We purchase a vehicle with arturo he was great. Excellent customer service. Definitely recommend it.to friends and family More

by Land Rover owner
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arturo Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Land Rover owner, for your positive feedback about Arturo and our excellent customer service. We're glad to hear that Arturo provided you with a great experience and that you're satisfied with your vehicle purchase. Your recommendation to friends and family is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best Regards, Customer Relations

June 23, 2023

Malik Smellie is by far the best sales man I’ve ever experienced. Friendly, thoughtful and very courteous. Thank you Malik for a great experience! More

by Robfont21
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik Smellie
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Jul 05, 2023 -

Jidd Motors Mitsubishi responded

Thank you for your positive feedback about Malik S, our salesperson. We're thrilled to hear that he provided you with exceptional service and made your experience a great one. Malik's friendly and thoughtful approach, along with his courteousness, are qualities that we value in our team members. We'll be sure to pass along your kind words to Malik, and we appreciate you taking the time to recognize his efforts. If you have any further needs or questions, please don't hesitate to reach out. Best Regards, Customer Relations

June 21, 2023

Pleasant experience but couldn’t get to my target price. As always, we think our tradin is worth more than they do More

by Kittyleigh0404
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arturo Cervantes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pan Pan
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Jul 04, 2023 -

Jidd Motors Mitsubishi responded

Thank you for sharing your experience, Kittyleigh0404. We're glad to hear that you had a pleasant experience. While we strive to meet our customers' target prices, sometimes it may not be possible due to various factors such as market value and condition of the trade-in. We understand that there can be differences in perceived value, and we always aim to provide a fair and transparent process. We appreciate your feedback and hope to have the opportunity to assist you again in the future. Best Regards, Customer Relations

June 21, 2023

Thank you we have a great experience with Mr. arturo. He was very patient. And acknowledge. definitely recommend it. More

by Land Rover owner
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arturo Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Jidd Motors Mitsubishi responded

Thank you for your feedback, Land Rover owner! We're delighted to hear that you had a great experience with Mr. Arturo. We strive to provide excellent customer service and ensure our customers' satisfaction. We appreciate your recommendation and look forward to serving you in the future. If you have any further questions or need assistance, feel free to reach out. Best Regards, Customer Relations

June 21, 2023

Worked very hard to make a deal for us. Even stayed hours after closing to make us happy More

by Jaxon4365
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pan Pan
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Jul 04, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Jaxon4365, for sharing your experience! We're glad to hear that our team worked hard to make a deal for you and went above and beyond by staying hours after closing to ensure your satisfaction. Providing exceptional service and making our customers happy is our top priority. If there's anything else we can assist you with, please don't hesitate to let us know. Best Regards, Customer Relations

June 21, 2023

Pan Pan was knowledgeable, personable and kind. The experience was so much smoother than I could’ve expected. I appreciate the time and effort she gave me to make this a memorable moment. More

by Marsbar
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Receptionist I believe his name was JohNathan or Jeremy , Pan Pan, Adam Mohammed
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Jun 30, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Marsbar, for sharing your experience. We're thrilled to hear that Pan Pan provided you with knowledgeable, personable, and kind service. It's wonderful to know that your experience exceeded your expectations and was smoother than anticipated. We're glad that Pan Pan took the time and effort to make it a memorable moment for you. We appreciate your kind words and hope you enjoy your new vehicle. If you have any further needs or questions, please don't hesitate to reach out.

June 21, 2023

Everyone from the beginning to the end worked tirelessly to make a perfect deal happen! More

by Jjbhteach
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pan Pan
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Jul 03, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Marsbar, for sharing your experience. We're thrilled to hear that Pan Pan provided you with knowledgeable, personable, and kind service. It's wonderful to know that your experience exceeded your expectations and was smoother than anticipated. We're glad that Pan Pan took the time and effort to make it a memorable moment for you. We appreciate your kind words and hope you enjoy your new vehicle. If you have any further needs or questions, please don't hesitate to reach out.

Jul 03, 2023 -

Jjbhteach responded

I’ve had a terrible experience ever since. The car was unsafe and was not checked when we asked it to be. Now we are without a safe car to drive.

Jul 03, 2023 -

Jjbhteach responded

Since my last response, Pan Pan has called and they are working to resolve the situation.

June 20, 2023

Kevin and max went above and beyond with my car buying experience. Amazing job gentleman More

by Alipournaghshband
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Yousif
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Jun 30, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Alipournaghshband, for your feedback. We're thrilled to hear that Kevin and Max went above and beyond to provide you with an exceptional car-buying experience. They have done an amazing job, and we appreciate your recognition of their efforts. We value your business and thank you for choosing us. If you have any further needs or questions, please feel free to reach out.

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