4,287 Reviews of Jim Butler Chevrolet - Service Center
The people at Jim Butler are very informative and friendly. The people in Service, Sales, Parts and Billing Department are all very nice. I will keep purchasing my vehicles there. friendly. The people in Service, Sales, Parts and Billing Department are all very nice. I will keep purchasing my vehicles there. More
Just had it inspected to see what was wrong with it. I had an appointment, which was a day late. I didn't mind, but would have liked to have been called stating that it was delayed so that I would hav I had an appointment, which was a day late. I didn't mind, but would have liked to have been called stating that it was delayed so that I would have known. Most people like communication. More
Dealership, personnel we’re friendly and helpful service was done when they said major issue I had was with the delay in getting service started scheduled appointment and was told once I arrived that it wou was done when they said major issue I had was with the delay in getting service started scheduled appointment and was told once I arrived that it would be three days before they would start looking at my vehicle if I took it then it was going to start over on the clock not sure why an appointment was needed More
The maintenance was done in a timely manner excellent help at the dealership great job Jim butler help at the dealership great job Jim butler More
My last experience was ridiculous. Having issues with Transmission while you guys did the diagnostics it took a week or so to be completed didn’t even offer a rental car and then it wa Having issues with Transmission while you guys did the diagnostics it took a week or so to be completed didn’t even offer a rental car and then it was like a smack in the face when you offered me $500 to buy back my car I will not be doing any more business with this company. More
My wife went in for a simple oil change and tire rotation. She was waiting and waiting. It turned out that the service person went on a break and turned the records over to someone else. He did not rotation. She was waiting and waiting. It turned out that the service person went on a break and turned the records over to someone else. He did not look at the records and call my wife. She waited for about 2 hours when her car was already finished after about an hour. She finally went to the service desk and was told there her vehicle was finished. She was not happy. Not recommended. More
I feel comfortable with my adviser Kim who is very friendly and informative on my vehicles. I have a peace of mind. friendly and informative on my vehicles. I have a peace of mind. More
2 hrs is still a long time for an oil change but not too bad bad More