Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,362 Reviews

4,362 Reviews of Jim Butler Chevrolet - Service Center

Sort by
September 08, 2025

was on time not upsaling took care of my service very pleasan to work with More

by rlbandy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2025

Kim goes above & beyond helping customer's. She friendly out going just the perfect person for customer interface. More

by cwebmaddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

September 08, 2025

Great service and great advisor ……. .it was done when they said it would be done More

by cbbb2968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Sep 08, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

September 05, 2025

Kate was wonderful ans was able to have our Colorado repaired the same day, allowing us to travel out of town, on schedule. She did a great job keeping us up to date on status. Our Salesman Mike Col More

by cwo3brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Jim Butler Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 05, 2025

The service department is handling our company vehicles and gets them in quickly and does a thorough evaluation and reports everything to Carfax so there's a great record of required service completed. Kay More

by mwoods6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla-Service Writer
Sep 05, 2025 -

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 05, 2025

Makes promises they are unable to keep. Offered me a free “detail” inside and out. When I picked up the car it hadn’t even been vacuumed. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
Sep 05, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. I will be sure to bring this to our service manager's attention. If you are interested in allowing us to make this right, please reach out to our service manager directly at 314-274-1687.

September 04, 2025

Service was very slow. My car was in there over two weeks. When speaking over the phone I asked if the fix made the check engine light go away and I was told yes. Not ev More

by david.vilcek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

From now on, I will be staying away from this dealership. They replaced a part of my car without my knowledge or approval. I told the to not replace that part but they did it anyway and forced me to pay for More

by SA
Recommend Dealer
No
Employees Worked With
Kayla Merrick
Sep 08, 2025 -

Jim Butler Chevrolet responded

Thank you for your feedback. Our records indicate that you approved the part via email. If this was not the case, please reach out to our service manager directly at 314-274-1687.

August 28, 2025

All work was done in a timely fashion, and professionally kept me informed the entire time the service writer was extremely helpful More

by DTMOTORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

August 28, 2025

The service team was amazing. They answered my questions and finished my first service appointment quickly. More

by momma111373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

1
...