4,362 Reviews of Jim Butler Chevrolet - Service Center
was on time not upsaling took care of my service very pleasan to work with pleasan to work with More
Kim goes above & beyond helping customer's. She friendly out going just the perfect person for customer interface. She friendly out going just the perfect person for customer interface. More
Kate was wonderful ans was able to have our Colorado repaired the same day, allowing us to travel out of town, on schedule. She did a great job keeping us up to date on status. Our Salesman Mike Col repaired the same day, allowing us to travel out of town, on schedule. She did a great job keeping us up to date on status. Our Salesman Mike Collins also provided details of the repair. The truck now drives and runs great. I will recommend Jim Butler Chevrolet for both sales and service. More
The service department is handling our company vehicles and gets them in quickly and does a thorough evaluation and reports everything to Carfax so there's a great record of required service completed. Kay and gets them in quickly and does a thorough evaluation and reports everything to Carfax so there's a great record of required service completed. Kayla handles our account does a great job and is great at communicating More
Makes promises they are unable to keep. Offered me a free “detail” inside and out. When I picked up the car it hadn’t even been vacuumed. Offered me a free “detail” inside and out. When I picked up the car it hadn’t even been vacuumed. More
Service was very slow. My car was in there over two weeks. When speaking over the phone I asked if the fix made the check engine light go away and I was told yes. Not ev My car was in there over two weeks. When speaking over the phone I asked if the fix made the check engine light go away and I was told yes. Not even 2 days later the check engine light came back on for the same lean code I took it in there for. Unless you contact me and offer to make it right for free, I will never use Jim Butler again or buy a vehicle from you. More
From now on, I will be staying away from this dealership. They replaced a part of my car without my knowledge or approval. I told the to not replace that part but they did it anyway and forced me to pay for They replaced a part of my car without my knowledge or approval. I told the to not replace that part but they did it anyway and forced me to pay for it. This dealership cares about money more than their customers. More
All work was done in a timely fashion, and professionally kept me informed the entire time the service writer was extremely helpful kept me informed the entire time the service writer was extremely helpful More
The service team was amazing. They answered my questions and finished my first service appointment quickly. They answered my questions and finished my first service appointment quickly. More