Chuck Geringer

Jim Butler Chevrolet responded

Thank you for your feedback! We're pleased to hear you were treated professionally and that our team provided a smooth and efficient experience. We truly appreciate the opportunity to earn your business and are grateful for your confidence in Jim Butler Chevrolet. We look forward to assisting you again in the future. Thank you for choosing us, and congratulations on your purchase!

Jim Butler Chevrolet responded

Thank you for sharing your experience! We're delighted to hear that your visit went so well and that David made such a positive impression. Providing convenient transportation and exceptional customer service is important to us, and we're glad David's friendly personality and great conversation helped make your day a little brighter. It's wonderful to hear that he was there to assist you both on the way home and when you returned to pick up your truck. We'll be sure to share your kind words with David. Thank you for choosing Jim Butler Chevrolet, and we look forward to serving you again in the future!

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. We sincerely apologize for any interaction that made you feel uncomfortable or misinformed. We understand your concerns regarding the information you were given about warranty coverage, and we appreciate you sharing your feedback. If you would like to discuss your experience further, please feel free to reach out to Chuck directly at cgeringer@jimbutlerautogroup.com. He would be happy to listen to your concerns and work with you toward a resolution. Thank you for your feedback. It helps us improve and provide a better experience for all of our customers.

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're glad to hear our service team kept you informed throughout the process and clearly explained the work being performed on your vehicle. Providing clear communication and keeping our customers updated are important parts of delivering a great service experience. We appreciate your business and look forward to assisting you with your future automotive needs. Thank you for choosing Jim Butler Chevrolet!

Jim Butler Chevrolet responded

Thank you for your feedback! We're pleased to hear that you were satisfied with the service provided for your Silverado. Our team works hard to create a friendly, welcoming atmosphere while delivering quality service, so it's great to know that made a positive impression on you. We appreciate your business and look forward to helping keep your Silverado running at its best for years to come. Thank you for choosing Jim Butler Chevrolet!

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team. Providing friendly service, maintaining a clean facility, and completing work efficiently are all priorities for us, and it's great to know we delivered on those during your visit. We appreciate your business and your kind words. Thank you for choosing Jim Butler Chevrolet, and we look forward to serving you again in the future!

Jim Butler Chevrolet responded

Thank you for your continued loyalty and for taking the time to share such kind words! It means so much to our team to know that we've been able to help you and your family with your service needs for nearly 40 years. Building lasting relationships with our customers is what we're all about, and we're honored that you've trusted us through the years. No matter the challenge, we're committed to finding a solution and providing the level of care and service you deserve. We truly appreciate your support and the many years you've been part of the Jim Butler family. We look forward to serving you and your family for many more years to come. Thank you again for your trust and confidence in our team!

Jim Butler Chevrolet responded

Thank you for the 5-star review! We're delighted to hear that our team was able to get your tire repaired quickly and get you back on the road, even without an appointment. Providing friendly, efficient service when our customers need us most is always our goal. We truly appreciate your kind words and your trust in us. If there's ever anything else we can do to help, please don't hesitate to stop by. We look forward to serving you again in the future!