Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,244 Reviews

4,244 Reviews of Jim Butler Chevrolet - Service Center

Sort by
March 27, 2023

Staff is professional and very courteous. Easy to make appointment. I waited for my car in their comfy lounge and appreciated the hot tea and bottled water. More

by kittyconroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 30, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 25, 2023

Went in for a recall on my airbag cracked my dash said he had a video of it. I got there they couldn’t pull it up on camera. The original service manager was very much an xxx would not buy nothing from Jim B More

by josephdworley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Mar 30, 2023 -

Jim Butler Chevrolet responded

We appreciate you taking the time to leave your review. We are asking that you remove this review. When you arrived to speak with Zach, our service manager, you stated that you were in a bad mood when you spoke with the service director and refused to look at the footage. Now you're saying that we couldn't pull it up when it was available when you were here. We are more than happy to email you the footage, however, we are asking that your remove this false review.

March 25, 2023

Great job with my vehicle. Convenient to drop off. Thank you for the good service More

by tiggertail5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2023

My favorite dealership is amazing! They always provide exceptional service. The staff is always friendly and engaging and never try to upsell unnecessary things. I always feel like I’m More

by YAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 28, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

March 24, 2023

Very professional experience. I will come back for anything my car needs in the future!! More

by hugekisses2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 24, 2023

Kim Hausmann did a great job taking care of all of my need for my 2019 Chevy Trax. Thank you for the great service for my automobile. As always great service at Jim Butler Chevrolet. More

by m.blosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

March 24, 2023

Bryan Palmer did an excellent job before, during, and after the sale. Ran into a problem with the vehicle and was very well taken care. I’m a two time buyer there and if I buy again, I’ll go there first. More

by usmctop5831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Palmer, Stacey Thornton, Jr.
Mar 28, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

March 24, 2023

Everything was taken care of, and efficient time manner and I was treated great and will return More

by Mark G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Gaulden
Mar 28, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

March 23, 2023

This is my first time buying a car, and the experience has been nothing but a giant headache. I was referred here by someone I respect, and I’m disappointed that it’s been like this. My salesman was disre More

by pringle1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened during your visit. We understand how inappropriate that is and we have spoken to that salesman's supervisors, and he will be coached. If you wish to further discuss your experience or if things didn't work out with our service department, please reach out to me directly at toden@jimbutlerchevrolet.com.

March 21, 2023

This dealership was clean salesperson was very knowledgeable however after making my purchase in less than 48 hours my engine light came on they kept the vehicle for a week and a half and just 4 h More

by formyfamily16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Kahvedzic , Bob in Finance , Lindsey Chaney
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our General Sales Manager Tim Rhame at (636) 349-3013.

...
112
...