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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,300 Reviews

4,300 Reviews of Jim Butler Chevrolet - Service Center

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March 24, 2023

Everything was taken care of, and efficient time manner and I was treated great and will return More

by Mark G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Gaulden
Mar 28, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

March 24, 2023

Bryan Palmer did an excellent job before, during, and after the sale. Ran into a problem with the vehicle and was very well taken care. I’m a two time buyer there and if I buy again, I’ll go there first. More

by usmctop5831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Palmer, Stacey Thornton, Jr.
Mar 28, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

March 24, 2023

My favorite dealership is amazing! They always provide exceptional service. The staff is always friendly and engaging and never try to upsell unnecessary things. I always feel like I’m More

by YAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 28, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

March 24, 2023

Kim Hausmann did a great job taking care of all of my need for my 2019 Chevy Trax. Thank you for the great service for my automobile. As always great service at Jim Butler Chevrolet. More

by m.blosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

March 23, 2023

This is my first time buying a car, and the experience has been nothing but a giant headache. I was referred here by someone I respect, and I’m disappointed that it’s been like this. My salesman was disre More

by pringle1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened during your visit. We understand how inappropriate that is and we have spoken to that salesman's supervisors, and he will be coached. If you wish to further discuss your experience or if things didn't work out with our service department, please reach out to me directly at toden@jimbutlerchevrolet.com.

March 21, 2023

Has always serviced me and my families vehicles with care and I always feel respected when I go. More

by Aljpysz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not recall employees interacted with.
Mar 23, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 21, 2023

Kayla was very kind and helpful she walked me through everything that was needing to be done. More

by encollins46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

March 21, 2023

I went in for tint on my car, had to call rt before the dealership was closing to see where my car WAS. FINALLY GOT ANSWERS AND MY CAR BACK..WAS NOT HAPPY AND I ASKED PRIOR FOR WIRES HANGIN DOWN TO BE PUT More

by kirkpatrick.julie1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who was that day
Mar 22, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If something wasn't done properly, or if we need to readdress anything, please reach out to our General Sales Manager Tim Rhame at (636) 349-3013.

Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If something wasn't done properly, or if we need to readdress anything, please reach out to our General Sales Manager Tim Rhame at (636) 349-3013.

March 21, 2023

This dealership was clean salesperson was very knowledgeable however after making my purchase in less than 48 hours my engine light came on they kept the vehicle for a week and a half and just 4 h More

by formyfamily16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Kahvedzic , Bob in Finance , Lindsey Chaney
Mar 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our General Sales Manager Tim Rhame at (636) 349-3013.

March 21, 2023

Usually have a rather long wait time, this was the faster I have ever gotten out of there. Very happy with the quick turn around. More

by 3fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 23, 2023 -

Jim Butler Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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