Jim Butler Chevrolet - Service Center

It took 2 1/2 hours to do a tire rotation, oil change, and fuel induction service. I made an appointment over amonth ago and figured about an hour wait. A call or text explaining the ;ong wait I could h and fuel induction service. I made an appointment over amonth ago and figured about an hour wait. A call or text explaining the ;ong wait I could have had someone to pick me up and came back later. 2 1/2 hours waiting was totally uncalled for!!!! More

Poor communication did not return calls upon multiple requests. Everyone I spoke with just kept passing the responsibilities to someone else who also didnt do anything to help requests. Everyone I spoke with just kept passing the responsibilities to someone else who also didnt do anything to help More

I have always had a good experience with this dealer. I have purchased 5 vehicles with them and always take my car there for maintenance I have purchased 5 vehicles with them and always take my car there for maintenance More

I had to use a day off to take my $53000 truck in to get the radio fixed and I just spent 30 minutes driving home in complete silence because the regular old radio wouldn't come on!! Not even close to impr the radio fixed and I just spent 30 minutes driving home in complete silence because the regular old radio wouldn't come on!! Not even close to impressed so far. I should at least get am/fm with no issues. Even my 1973 Volkswagen had little trouble with am/fm radio!! More

Bill and Kim were very nice and knowledgeable when I tried my best to explain my problems. They figured it out and had it fixed right away using my warranty to cover most of the costs. tried my best to explain my problems. They figured it out and had it fixed right away using my warranty to cover most of the costs. More

Good service, friendly employees. We weren’t there for any type of actual service work but everyone we encountered was nice and the programming we had done was down timely. We weren’t there for any type of actual service work but everyone we encountered was nice and the programming we had done was down timely. More

Great staff but perhaps misunderstood what I requested to check front end because of rattling. Still have same issue. check front end because of rattling. Still have same issue. More

I’ve e used this dealer for several years now and my experience has always been great buying and service. experience has always been great buying and service. More

Very helpful folks, they all seem knowledgeable. Always try to get my vehicle in quickly. Always try to get my vehicle in quickly. More

Very good until had vehicle three days then 3 weeks in shop the out 3 days in for another week and tthe drive out tag went out by that time no offer to replace it not cool shop the out 3 days in for another week and tthe drive out tag went out by that time no offer to replace it not cool More