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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,243 Reviews

4,243 Reviews of Jim Butler Chevrolet - Service Center

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January 30, 2023

Kim and the service department efficiently helped me. Fast / clear communication/ good! The waiting room was nice More

by mgeorge2293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

January 29, 2023

Kim is awesome! Love the service we get, everyone has been so helpful! Best place to buy a car! More

by jv3269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

January 28, 2023

Sat for 3 hours for a scheduled oil change only to be told that my truck was undriveable and that they would have it done tomorrow. This was the very first service date for a new vehicle. More

by zons86maro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

January 28, 2023

Made appointment for check engine light and oil, filter and tire rotation change. Appointment was made a week before. Arrived at appointment and left vehicle. 6 days later, vehicle had not been serviced More

by mossytongs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

January 27, 2023

Bill was my advisor he was very knowledgeable and efficient with Xailon product that I had applied to my car. Also at the time of pickup it was painless and quick. More

by duffmarie8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill??
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

January 27, 2023

Great service at a reasonable price. They kept me well informed during the repair process and explained the needed repairs thoroughly. More

by cruoff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

January 22, 2023

Kim always does a great job in providing great customer service. Always in great hands when she is involved. More

by lycan1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

January 21, 2023

Adnan went above and beyond to get us into a 2023 Bolt EV - great experience! More

by P Sullivan 2018
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adnan Kadvedzic
Jan 22, 2023 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

January 20, 2023

Easy and clearly marked on where to go with your car. Very knowledgeable and kind. Very upfront and honest. More

by ez2consult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Firestine
Jan 22, 2023 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 20, 2023

I found Ms. Hausmann to be a very Competent and Conscientious person to work with. She is also a very good communicator re: the status of my vehicle. More

by emile.lenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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