4,243 Reviews of Jim Butler Chevrolet - Service Center
Kim and the service department efficiently helped me. Fast / clear communication/ good! The waiting room was nice Fast / clear communication/ good! The waiting room was nice More
Kim is awesome! Love the service we get, everyone has been so helpful! Best place to buy a car! Love the service we get, everyone has been so helpful! Best place to buy a car! More
Sat for 3 hours for a scheduled oil change only to be told that my truck was undriveable and that they would have it done tomorrow. This was the very first service date for a new vehicle. told that my truck was undriveable and that they would have it done tomorrow. This was the very first service date for a new vehicle. More
Made appointment for check engine light and oil, filter and tire rotation change. Appointment was made a week before. Arrived at appointment and left vehicle. 6 days later, vehicle had not been serviced and tire rotation change. Appointment was made a week before. Arrived at appointment and left vehicle. 6 days later, vehicle had not been serviced. Vehicle is work vehicle and I needed it back. Was told that diesel technician was back logged. Was never told that when I dropped off vehicle. Oil change and tire rotation completed but I need vehicle back and wasted 6 days waiting for technician to change out glow plug. I wish I would have been told to not drop it off until technician could fix run diagnostic and repair glow plug. A waste of time. Usually work is done and vehicle is ready. A big waste of time. Not happy about delay and don't know if I will return. More
Bill was my advisor he was very knowledgeable and efficient with Xailon product that I had applied to my car. Also at the time of pickup it was painless and quick. efficient with Xailon product that I had applied to my car. Also at the time of pickup it was painless and quick. More
Great service at a reasonable price. They kept me well informed during the repair process and explained the needed repairs thoroughly. They kept me well informed during the repair process and explained the needed repairs thoroughly. More
Kim always does a great job in providing great customer service. Always in great hands when she is involved. service. Always in great hands when she is involved. More
I found Ms. Hausmann to be a very Competent and Conscientious person to work with. She is also a very good communicator re: the status of my vehicle. Hausmann to be a very Competent and Conscientious person to work with. She is also a very good communicator re: the status of my vehicle. More