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4,243 Reviews of Jim Butler Chevrolet - Service Center
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January 06, 2023
9 month old 2023 2500 HD, 4x4 system will not engage, dealer had the truck for 6 days to diagnosis, didn't happen, had to pull the truck as it was needed for business use. Paid extra for 4x4 on the truck dealer had the truck for 6 days to diagnosis, didn't happen, had to pull the truck as it was needed for business use. Paid extra for 4x4 on the truck, middle of winter and it doesn't work. Expensive truck and lack of solutions for warranty work. More
by igunner
Verified CustomerEmployees Worked With
January 05, 2023
2 1/2 HOUR OIL CHANGE NEVER AGAIN. MY PERSONAL ADVISOR, NEVER SAW HIM AGAIN. BOUGHT TWO NEW TRUCKS FROM YOU TIME TO LOOK ELSEWHERE. MY PERSONAL ADVISOR, NEVER SAW HIM AGAIN. BOUGHT TWO NEW TRUCKS FROM YOU TIME TO LOOK ELSEWHERE. More
by darrennangie12
Employees Worked With
January 05, 2023
I am always happy with Jim Butler. That is why I keep coming back and have done so for about 23 years. That is why I keep coming back and have done so for about 23 years. More
by Jack.Suetterlin
Employees Worked With
January 04, 2023
I'm very pleased with your Jim Butler team ! ! I'm also very pleased with my 2021 jim Butler Tahoe. Its the best one i have every owned. However I'm disappointed that tire rotation is no longer ! I'm also very pleased with my 2021 jim Butler Tahoe. Its the best one i have every owned. However I'm disappointed that tire rotation is no longer included your oil change package. Respectfully Jim AuBuchon More
by aubuchonlaser
Employees Worked With
Eric Ruchala. Five Stars
January 03, 2023
If you are buying a vehicle, definitely choose Caleb Varney at Jim Butler Chevrolet! Outstanding buying experience! Varney at Jim Butler Chevrolet! Outstanding buying experience! More
by KEITH_KRAUSE
January 03, 2023
Due to your recent price increase on oil changes I decided to do my own. (I have been doing my own oil changes for over 50 years ) the last oil change was done at Jim Butler. They installed the oil fi decided to do my own. (I have been doing my own oil changes for over 50 years ) the last oil change was done at Jim Butler. They installed the oil filter so tight I couldn't remove it without damaging it. I called Zac and he said they would do it. I took the truck to your shop and they completed the oil change at no charge to me. They told me that it took a big tool to remove the old oil filter. This is not the first problem I've had from your oil change techs. Please provide better training for them and someone to oversee their work. More
by rosemanng
Employees Worked With
Zac
January 03, 2023
The salesman and sales manager did not do what they said they would and to this date they have not gotten back to me they would and to this date they have not gotten back to me More
by DCSPARKS0
Employees Worked With
January 02, 2023
Service is fantastic as always! ! Reason why they’re the #1 Chevy Dealer!! Go see and find out why!! ! Reason why they’re the #1 Chevy Dealer!! Go see and find out why!! More
by stlbball22
January 01, 2023
I was very pleased with the service I receive from your dealership would recommend you to friends and family members, your service was Timely and very professional. I received my vehicle in a timely manner dealership would recommend you to friends and family members, your service was Timely and very professional. I received my vehicle in a timely manner as was promised. More
by arrowsbutterfly
December 28, 2022
People are responsive and friendly. had minor issue with service didnt tighten oil filter or it had defective seal. had minor issue with service didnt tighten oil filter or it had defective seal. More
by RJACKSON3075
