Jim Butler Chevrolet - Service Center

As always the shop personel were very polite and knowledgeable. I wish my Silverado was living up to expectations but it's not. I spent $175 for trouble shooting an OnStar warning about the brake sy knowledgeable. I wish my Silverado was living up to expectations but it's not. I spent $175 for trouble shooting an OnStar warning about the brake system. It's not the first time I've had problems with the brake system. Unfortunately it was a false warning. Of course this is not the fault of Jim Butler. I no longer trust the safety of this vehicle. Especially when towing. Jim Butler is a top notch dealership. It's the quality of your product that's lacking. More

Incredible service - incredible team. Top notch experience every time. This type of service so what will keep me a JB Chevrolet customer for a long time. Top notch experience every time. This type of service so what will keep me a JB Chevrolet customer for a long time. More

Staff always pleasant to work with. Vehicles routinely serviced ahead of estimated time. 2015 Equinox and 2013 Silverado W/T both were in for recalls. All went well. Vehicles routinely serviced ahead of estimated time. 2015 Equinox and 2013 Silverado W/T both were in for recalls. All went well. More

Wonderful, helpful, friendly. I will definitely pass the good word Along to everyone e I know. Thank you! I will definitely pass the good word Along to everyone e I know. Thank you! More

Came in for a oil change only and waited in lobby for 3 hours for car to be returned. hours for car to be returned. More

Wouldn’t tow car due to Jim butler improperly installing tire and not owning up to it tire and not owning up to it More

Price increases on oil change/basic maintenance have gone up too much. I will likely start going to an independent shop for repairs and maintenance. up too much. I will likely start going to an independent shop for repairs and maintenance. More

Very bad experience with the service department did Not do what was expected & not cooperative do what was expected & not cooperative More

Good communication with me during my appointment. The service was done sooner than expected. Courteous employees The service was done sooner than expected. Courteous employees More

I was not overly impressed with the oil change service. I was surprised they did not top off the fluids. For (approx.) $80.00 you would think that they would have filled the windshield washer fluid reserv I was surprised they did not top off the fluids. For (approx.) $80.00 you would think that they would have filled the windshield washer fluid reservoir. The service was fast, everyone was courteous. More