Jim Butler Chevrolet - Service Center

Received several reminders via phone and email of the appointment. Arrived shortly before my appointment time. Was told it would be about an hour and still had an almost 2 hour wait. The next day I rec appointment. Arrived shortly before my appointment time. Was told it would be about an hour and still had an almost 2 hour wait. The next day I received another email telling me I had services due that were performed at my appointment. Thankfully this was our first service appointment and it was free. Going forward unless the service is covered by dealership we will use our own mechanic. Too many reminder emails and two extensive of a wait time. More

Kim was great. My Sky (orphan) was treated like royalty--- Service did as promised. (took off fender to replace battery/found missing cap/hooked up "tender cord". My Sky (orphan) was treated like royalty--- Service did as promised. (took off fender to replace battery/found missing cap/hooked up "tender cord". No complaints. Hitched a ride with "Rob/taxi?" very friendly gentleman. Thank you Betty B. More

Kim and Bill over in the service department always take great care of us! Brakes were squeaky, poof, they fixed them. Thanks a million guys. great care of us! Brakes were squeaky, poof, they fixed them. Thanks a million guys. More

After 30+ years, Butler service team is still doing their best to take care of me. Thanks to everyone and their patience!! best to take care of me. Thanks to everyone and their patience!! More

Kayla Merrick checked my truck in and took care of everything that day very well. She is always very nice and professional. I love working with everyone there in the service. Thank you Kayla. everything that day very well. She is always very nice and professional. I love working with everyone there in the service. Thank you Kayla. More

Seems that the service technicians aren't what they used to be. Not understanding the main concern, wanting to charge diagnostic fee for every thing. Not understanding the notes left in the night drop. We b to be. Not understanding the main concern, wanting to charge diagnostic fee for every thing. Not understanding the notes left in the night drop. We bought several cars and trucks there, not anymore and will never go to this service department again! More

My recent service experience at Jim Butler couldn't have been better. Everyone was very professional and helpful. been better. Everyone was very professional and helpful. More

Very good customer service , friendly and thorough with very little waiting . Used my warranty for oil changes and was handled quickly. very little waiting . Used my warranty for oil changes and was handled quickly. More

I had a great service experience. Staff was friendly and professional. Work completed on time and at a fair cost. Staff was friendly and professional. Work completed on time and at a fair cost. More

I really appreciate Jim they have done a lot for me and I would like to thank them would like to thank them More