Jim Butler Chevrolet - Service Center

Friendly staff makes me happy to visit and we live out of town over 100 miles away town over 100 miles away More

Good service, easy checkin. Good, knowledgeable advisor, work completed promptly. Easy to see why this is the busiest dealership in StL. Good people. Good, knowledgeable advisor, work completed promptly. Easy to see why this is the busiest dealership in StL. Good people. More

They were fast and helpful, the only concern I have is I had to call to schedule an appointment even after being told they would call me when the part was in. had to call to schedule an appointment even after being told they would call me when the part was in. More

I sat in the pull in lane for customer service for 15 minutes. A customer service person looked out at me multiple times and just ignored that I was there. There was only one car in there and no one was minutes. A customer service person looked out at me multiple times and just ignored that I was there. There was only one car in there and no one was being helped at that time. I finally got out of my truck and walked inside. Then the customer service person said, "let me move this vehicle so that you can pull in." As I approached the Cashier's window, a salesperson jumped in front of me. Seemed like his situation was more important than a customer was. When the person pulled my truck out into the parking lot after the service was finished, they hit the curb with the front passenger tire and left it parked like that. The tire was all marked up from hitting the curb. More

Set appointment,takes 5 hours for a oil change😕Otherwise everything else was fine😊we’ll be back everything else was fine😊we’ll be back More

I feel it took a long time to get a response regarding the results of the diagnostic test. The price for the repairs were outrageous. the results of the diagnostic test. The price for the repairs were outrageous. More

Great, responsive service. They were quick to get me in and help me find a rental car. They were quick to get me in and help me find a rental car. More

Took my vehicle in for a safety recall on my airbags. Service was completed in a timely manner. Service was completed in a timely manner. More

Make an appt and still didn’t know what was going on for 3 days. After diagnostic testing , only a plug had to be changed 3 days. After diagnostic testing , only a plug had to be changed More

My favorite dealership! They treat me so well and I will drive far just to get my services completed here at the Fenton Location. They treat me so well and I will drive far just to get my services completed here at the Fenton Location. More