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4,243 Reviews of Jim Butler Chevrolet - Service Center
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January 16, 2022
Had a cracked windshield, had coverage, made the appointment, at the appointment, Andrew said they”never cover the whole windshield “ and it would be $ 350. I needed it fixed so I agreed. While I wa appointment, at the appointment, Andrew said they”never cover the whole windshield “ and it would be $ 350. I needed it fixed so I agreed. While I was out waiting I texted and explained why would I buy coverage that only covered cracks. When I picked up my car, Andrew said I did have coverage but I would have to pay out of pocket then put in a claim, which I could have done while I was waiting. When I got home I called the claims department and they said I did have coverage, but couldn’t figure out how to reimburse me. She stated she would send me a contract then I would have to complete it and email it back with a copy of the paid invoice. Since that happened I soon contacted Covid-19 and didn’t have the energy to deal with this. All could have been avoided if they would have explained the process while I was making the appointment.. Thus my total dissatisfaction. More
by tdwinkle54
Verified CustomerEmployees Worked With
Andrew
January 15, 2022
The did a good job. I was able to make an appointment and they kept. I was in and out quickly. and they kept. I was in and out quickly. More
by Gm82
January 14, 2022
I will always trust this dealership and service center with my vehicle's car maintenance. The wait is never really long and are always super nice. I also love the update videos. Jim Butler is the Chevy po with my vehicle's car maintenance. The wait is never really long and are always super nice. I also love the update videos. Jim Butler is the Chevy powerhouse! Seriously though, thanks everyone! More
by cinyr37
Employees Worked With
Bill Timmons and Matt the mechanic
January 13, 2022
Service department is always professional and the waiting area is always clean. Even with everything being behind and places short staffed Jim Butler Service department continues to provide timely service area is always clean. Even with everything being behind and places short staffed Jim Butler Service department continues to provide timely service More
by kaidhoward
Employees Worked With
January 13, 2022
The service department has always made me feel like family. When I come to you with needed car maintenance, I am confident that my car in in good hands. family. When I come to you with needed car maintenance, I am confident that my car in in good hands. More
by dscaturro
January 13, 2022
The young lady at check-in was very helpful and professional. The entire experience was a delight. professional. The entire experience was a delight. More
by martezheard
Employees Worked With
January 13, 2022
Service department is horrible they are rude and I don't think they even looked at my car think they even looked at my car More
by Christine Delf
January 13, 2022
Good communication regarding device progress given current pandemic situation. Will continue to have my service vehicles at this location. current pandemic situation. Will continue to have my service vehicles at this location. More
by viviano.christopher
Employees Worked With
Other Employees :
Bill , Melissa Perez, Mike Johnson, Gene Wondell
January 13, 2022
Excellent experience from making the appointment to picking up my vehicle. Team was very accommodating and it was terrific to be recognized by members of the service department and greeted with a smile picking up my vehicle. Team was very accommodating and it was terrific to be recognized by members of the service department and greeted with a smile. More
by FLINT0
