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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,247 Reviews

4,247 Reviews of Jim Butler Chevrolet - Service Center

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January 01, 2022

They were prompt and detailed in their service of my vehicle. Will be back soon! More

by beav71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Jan 03, 2022 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you're ever in need of more help, please let us know!

January 01, 2022

Everything about my experience with Jim Butler was great. Everyone was pleasant but professional and on time More

by lovehostas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Jan 03, 2022 -

Jim Butler Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2022

I was told my sway bar rods were broken . when i got home i checked them to find they are not broken went back to the Dealer and spoke to the service Manager. More

by LZEPHYR314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marshall, Mike Johnson
Jan 03, 2022 -

Jim Butler Chevrolet responded

Thank you for your feed back. We cannot apologize enough for this miscommunication. I can assure you that the service tech that put that on your quote has been reprimanded. We have refunded your card for the previous oil change and your next two are free. Our records indicate that you have spoken with our service director, however, if you would like to further discuss please reach out to me directly at toden@jimbutlerchevrolet.com.

December 31, 2021

They have always treated me with respect. They have explained to me what needs to be done now and the cost and what can wait. Thank You More

by SPFGUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Dec 31, 2021 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

December 31, 2021

I was totally pleased with the service and the experience I had at Jimmy Butler Chevrolet Fenton More

by rfindley8709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Dec 31, 2021 -

Jim Butler Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 31, 2021

They were very courteous. They fixed the air conditioner after we took it in the second time. More

by erottler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 31, 2021 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2021

Mike was very knowledgeable and helped prioritize needed maintenance. He was very friendly as well as the shuttle drivers, and catered to our 2yr old niece. Service was done in the time quoted. More

by bob.mitchell.global
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 30, 2021 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2021

I went in for an oil change and ended up chatting with Tyler about trading in my 2018 for a new one. Even though Tyler was about to meet with his previously scheduled appointment, he made sure he took ti More

by PLBAECHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill (don't know the last name) in the Service Dept
Dec 30, 2021 -

Jim Butler Chevrolet responded

Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 30, 2021

Butler does a great from my chair. They have good folks and it appears they are educated about client services… thanks! More

by spongie04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 30, 2021

They take good care of my 08 Silverado and staff very friendly and helpful good prices. More

by scott.hd1450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Jim Butler Chevrolet responded

Hello, we are glad we could help! We can't wait to see you again, have a great day.

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