Jim Butler Chevrolet - Service Center

Kept us informed the whole time. Professional treatment from every member of the staff, would recommend Jim Butler to family and friends from every member of the staff, would recommend Jim Butler to family and friends More

By the far, the best Chevy dealership in the St. Louis Metro area. I have nothing but the best service each and every time I am in the dealership and they have worked with me in the past to get me the exa Metro area. I have nothing but the best service each and every time I am in the dealership and they have worked with me in the past to get me the exact vehicle model and color that I wanted to buy. I can't say enough about how they went above and beyond to ensure that I was completely satisfied with my purchase and the service visits thereafter. More

Service was great. REALLY liked how the service tech sent me a video of what he all did. What was really disappointing was the cost. The cost estimate that was provided to me at time my vehicle was dropped me a video of what he all did. What was really disappointing was the cost. The cost estimate that was provided to me at time my vehicle was dropped off, and emailed to me was different than when I picked it up. No phone call was made to make me aware of this. That’s the only thing that prevented me from me giving a 5 star rating. More

Very friendly very knowledgeable about doing deals. A little pricey for the make of our car little pricey for the make of our car More

Always receive top notch service at Jim Butler! I am always well taken care of . My vehicle is in good hands! always well taken care of . My vehicle is in good hands! More

They were very nice. But the first time I took my car in for an air-conditioner problem that is covered by our warranty. They did not fix it. I had to take another time. Now it is cold. We won't use our air for an air-conditioner problem that is covered by our warranty. They did not fix it. I had to take another time. Now it is cold. We won't use our air conditioner for several months. By the time we use the ac again, our car won't be covered by the warranty. I hope it will work in the spring. Also we had to leave our car at the dealership for 2 weeks before the service department had an opportunity to look at our car the first time we took the car in. More

Mechanic work was very good. Customer service was ok. I had to call multiple times and make multiple trips to get credit for coupons and billed correctly. had to call multiple times and make multiple trips to get credit for coupons and billed correctly. More

Pitiful!! Failed to rotate tires 2 oil changes in a row!! I’m done!!!! Maybe with Chevrolet completely!!!! I’m done!!!! Maybe with Chevrolet completely!!!! More

Only if it has to be a dealer repair - meaning other mechanics can not get to that part of the car for repairs. mechanics can not get to that part of the car for repairs. More

I accidentally scraped my tired on a curb, causing a huge gash. I feel very lucky that Andrew in parts was able to find the new tire same day, and the brand I preferred. Just as quickly as the new tire cam gash. I feel very lucky that Andrew in parts was able to find the new tire same day, and the brand I preferred. Just as quickly as the new tire came in April in serviced called me to schedule the appointment to have it put on. I am back on the road, safely, thanks to the Jim Butler team. You all rock. More