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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,290 Reviews
Call Service Center (636) 349-3222

4,290 Reviews of Jim Butler Chevrolet - Service Center

Sort by
October 21, 2021

Unable to schedule an appointment sooner than 6days. Then 7 more days to complete the repair. More

by gebuck51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Oct 22, 2021 -

Jim Butler Chevrolet responded

Thank you for your feed back. We do apologize that your visit did not live up to your expectations. We are taking the appropriate measures to catch up in our service department and to keep customer wait times down. We truly hope that our efforts are evident in future visits.

October 20, 2021

Best Service in town. Mike J is awesome to work with, he's listens very well and offers options for you to make the decision. Thanks Mike! More

by Gary69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Oct 22, 2021 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Oct 25, 2021 -

Jim Butler Chevrolet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 18, 2021

Great service as always. Will definitely be back in the future. Great customer service from the service techs More

by wavydavy20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Willis
Report | Print
Oct 19, 2021 -

Jim Butler Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

Oct 22, 2021 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2021

Web site needs work but the real people are great. Job well done and right on time More

by dkboy489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

October 18, 2021

Everything was done as required and correctly and on time with no hassle Thank you More

by ROBINSON280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Oct 22, 2021 -

Jim Butler Chevrolet responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2021

Took it in for speakers rattling and they could not find any issues although the speakers started rattling as soon as I got it back! More

by STLJOKIR69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
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Oct 18, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 15, 2021

Very impressed they made me feel part of the team.took the time to make sure everything went well More

by LOVETTADAVIS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Huber
Report | Print
Oct 18, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 15, 2021

Chris did great, I bought the truck , things were added ? I did nothing but pick ups truck More

by scott.combs1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 14, 2021

I had an oil change and was pleasantly surprised when it took less than the ninety minutes I was told. Kayla Merrick checked me in and was very efficient. More

by Mowro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Report | Print
Oct 14, 2021 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

October 13, 2021

Customer service is always great. I love the videos they send about my car. Service is usually fast. More

by kmcdaniel636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2021 -

Jim Butler Chevrolet responded

Thank you so much for your positive comments about Jim Butler Chevrolet, INC.! We're looking forward to your next visit with us!

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