Jim Butler Chevrolet - Service Center

The service was quick, efficient, and they even throw in a free car wash at the end. a free car wash at the end. More

Great timely service. This is my third time at Jim Butler and the team there is very good. I would like to receive more details on the items that need future attention for planning purposes. Butler and the team there is very good. I would like to receive more details on the items that need future attention for planning purposes. More

First service call on my new vehicle. Couldn't have asked for a better experience! Wait time was shorter than I expected and people were very friendly. for a better experience! Wait time was shorter than I expected and people were very friendly. More

First time at this dealer after working for a (GMC) competitor. The lot was cramped and rather disorganized. I did like my advisor, Andrew, though. When they were done, I was told go go see the cashier competitor. The lot was cramped and rather disorganized. I did like my advisor, Andrew, though. When they were done, I was told go go see the cashier. If a multi-point inspection was done on my car, it wasn't gone over with me, like at the other dealer. I didn't have contact with my advisor when I came to pick it up. I am used to getting a report telling me what my brake wear and treadwear are from my advisor. This is not only helpful to me, but can give you a chance to sell other services. Your price is also higher than theirs, for less customer service. I do have to give the girl in the BDC an A+. More

My second time back to the dealership after they had my car for 2 weeks and did not fix the problem. 2nd time is a charm. It went better and they only had my car for a few days vs 2 weeks and was able to f car for 2 weeks and did not fix the problem. 2nd time is a charm. It went better and they only had my car for a few days vs 2 weeks and was able to fix the problem. Would have given them 5 stars but they tried to charge me for the repair that was in warranty because someone did not notate the information correctly and the other problem was they were unable to get me a rental both times it was in the shop. I understand the situation they were in with a shortage so I do not hold it against them. Would I return... maybe. The staff was all kind and the facility was clean and inviting. My real only complaint would be that they fixed my car right the first time and quicker. More

they provided excellent service and communication during the entire day. the entire day. More

My oil change appt was at 8:30 they took my car at 9 and didn’t finish until I complained at 11:30 didn’t finish until I complained at 11:30 More

Bill in the service dept was very friendly and fair. More

Hello, this is my second car I've purchased here. I've always had a wonderful salesman Bill "fuzz" Steinlage. I have and will recommend this dealership. always had a wonderful salesman Bill "fuzz" Steinlage. I have and will recommend this dealership. More

Fantastic, prompt, & courteous service. I would recommend to anyone to use JB!!! recommend to anyone to use JB!!! More