Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,366 Reviews
Call Service Center (636) 349-3222

4,366 Reviews of Jim Butler Chevrolet - Service Center

Sort by
June 28, 2021

My oil change appt was at 8:30 they took my car at 9 and didn’t finish until I complained at 11:30 More

by Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Report | Print
Jun 29, 2021 -

Jim Butler Chevrolet responded

Hello. Thank you for your feed back. We do apologize that your last visit didn't live up to your expectations. We would love to look in to this further. We are always looking for ways to improve. Could you please reply with your name and date in question. We will be in touch.

June 28, 2021

Bill in the service dept was very friendly and fair. More

by HALLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Jun 29, 2021 -

Jim Butler Chevrolet responded

Thank you for your kind words! We value your business! Please let us know when we could be of service to you again.

June 28, 2021

Hello, this is my second car I've purchased here. I've always had a wonderful salesman Bill "fuzz" Steinlage. I have and will recommend this dealership. More

by christineeichhorn79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Jim Butler Chevrolet responded

Congrats on you new car! Thank you so much for your business and kinds words. We appreciate your loyalty! We look forward to helping you out in the future! Please let us know if you need anything!

Aug 01, 2022 -

christineeichhorn79 responded

Wonderful

June 28, 2021

Fantastic, prompt, & courteous service. I would recommend to anyone to use JB!!! More

by matt.stasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Jim Butler Chevrolet responded

Thank you for your very kind words! We are glad to know that we have provided you with 5 star service. That's our goal for every guest. We will see you next time!

June 28, 2021

they provided excellent service and communication during the entire day. More

by lharris.metrogroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Jim Butler Chevrolet responded

Thank you for your kind words. We aim for 5 star service every time. Please let us know if we can be of service in the future!

June 25, 2021

They provided efficient courteous. Prompt service. I recommend their service. More

by jamesdebold22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2021 -

Jim Butler Chevrolet responded

Thank you for you positive feedback! We aim for 5 stars every time. We are glad that we were successful in you visit. We you next time!

June 25, 2021

At reception Kim was very friendly, courteous and knowledgeable. One issue could not be addressed. Seems the dealership is very very short on experience workers in the shop and in many other areas wi More

by BJFINCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Jim Butler Chevrolet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 25, 2021

Service and communication is the worst I’ve ever had anywhere. I will never buy or have a vechicle serviced with Butler again More

by dhanson.ifs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew and Bryan Muller
Report | Print
Jun 25, 2021 -

Jim Butler Chevrolet responded

Thank you for your feed back Mr. Hanson. We are interest to know more bout your past experiences with us. If you would like to further discuss your concerns please reach out to me at toden@jimbutherchevrolet.com. Please allow us a chance to make things right and regain your trust.

June 24, 2021

Only place I found on a Saturday for a safety and emissions check. In and out in less than an hour, and got the complementary multi point inspection that let me know my brakes were low. More

by k-man117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Huber, 5 stars. Jeremy Detert, said my front brakes were low, went to change them and the inside pads were metal to metal. Had to replace rotors.
Report | Print
Jun 24, 2021 -

Jim Butler Chevrolet responded

Thanks for your positive feed back. We are glad that we were able to help. Please stop by if you need anything else. Thank you for being a POWERHOUSE customer! See ya next time!

June 24, 2021

The price was too high for purchasing a duplicate key for my vehicle; however, the service was fast and timely especially since I did not make an appointment in advance. More

by emile.lenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anatra, Mike Johnson
Report | Print
Jun 25, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

1
...
248
249
250
...
437