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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,366 Reviews

4,366 Reviews of Jim Butler Chevrolet - Service Center

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April 21, 2021

My family has always gone to Fuzz for our cars and he never misses with it. Always getting us the best and takes care of us afterwards too! Go see Fuzz! More

by genevieve.rosehicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, Inc.. If you have any further questions, please don't hesitate to reach out!

April 21, 2021

After having my car for 8 weeks and charging me near 900 we are unsure if the car is fixed. They said they found green coolant in brake fluid and since all work on my car was done always at Jim butler deale More

by MOARNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David the service mang
April 18, 2021

I had to wait about 15 minutes beyond my appointment time to be waited on (I did arrive on time), which was mildly irritating in light of all of the reminders from the dealership I had received reminding me More

by Midway514
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Jim Butler Chevrolet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again soon!

April 17, 2021

Had problem getting the key out of the ignition switch. It was in the shop a few days then got it back. Then it happened again. End results it’s fixed and I’m happy about that. More

by ddddoh54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Apr 19, 2021 -

Jim Butler Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

April 16, 2021

Jim Butler always gives excellent service for my truck. They make sure to satisfy the customer with great professional care. I highly recommend Jim Butler to family and friends. More

by dlborzillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Apr 19, 2021 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

April 16, 2021

Jim butler was very clean and all the employees were very friendly and knowledgeable about what they were talking about and they were very attentive to me the customer More

by patrickwilson2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Apr 19, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

April 16, 2021

I have always received excellent service from Jim Butler Chevrolet. All the service consultants are very knowledgeable about all their models. I usually wait for my vehicle unless it is an extensive repair More

by dianelinck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Melissa Perez, Mike Johnson
Apr 19, 2021 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 16, 2021

I like Jim Butler do you have some good people working for it but I have got to say the prices are a little high and when you want to service your vehicle nowadays economy is a little tight for people tha More

by trinamassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2021

Each visit I've had friendly staff greet me and effective service for my vehicle. Mike Johnson is great. My vehicles mechanical issues were successfully resolved. More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Apr 14, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you; we appreciate your feedback! Thank you again for leaving us this response!

April 13, 2021

Like to get my car work on but 3 and half hour is a little to long for a oil change. Hope you get your act together. More

by fredv0301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Jim Butler Chevrolet responded

Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!

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