Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,277 Reviews of Jim Butler Chevrolet - Service Center

Sort by
December 10, 2020

Great service, quick and easy to work with the team. We even coordinated to have my car picked up from my house for standard servicing. More

by n.j.bianchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 19, 2020 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2020

Loving my new 2021 Chevy Colorado! Butler had my vehicle brought in from Tennessee and I really appreciate that. It was a good experience and this is my second vehicle from Butler Chevrolet. More

by gmggeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit! Take care!

December 10, 2020

Although I love my service advisor, Kim Hausmann, I am disappointed that I didn't get the tire rotation I asked for at my oil change appointment. More

by CHARTING70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2020

Very pleased with Jim Butler service. This dealership has excellent Customer service. Would recommend Jim Butler for excellent service & a great deal when purchasing a vehicle. More

by stevejundt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flo & Diana Lechner, Melissa Perez, Mike Johnson
Dec 19, 2020 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

December 08, 2020

Always a great job- Kim Haussmann. Is terrific! Excellent customer service/ she is always friendly and maintains the excellence. Never worry when Kim is ther More

by cbrewer777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Jim Butler Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

December 07, 2020

Great experience especially with Heather Brown. She helped in every way she could, got my keys as soon as I came in, made sure she set up the rental car as soon as possible and walked me to my car when More

by djones
Recommend Dealer
Yes
Employees Worked With
Heather Brown, Mike Johnson
Dec 19, 2020 -

Jim Butler Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 07, 2020

great service from This team got there late my truck was towed in and had less than 250 miles Dave the service manager at the time got it in and fixed it by noon the next day. More

by jmcguirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Dec 19, 2020 -

Jim Butler Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 07, 2020

Other than the wait time for an appointment I have never had an issue with Jim Butler. The staff has always been friendly and courteous. More

by jrproto
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We will be sure to pass along your comments to the team, as we are always looking for ways to improve. We hope you have a great day.

December 05, 2020

I brought a 2021 Tahoe that has a faulty mechanism & the service of resolving the problem has been way below what is advertised. The End. More

by DJCASUAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Rhame
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Britten service manager ????????????????????
December 03, 2020

Even though I've moved 5 hours away my Red Silverado will be back for service. If this doesn't say enough about the service at Jim Butler Chevrolet nothing will. More

by bmwwrw@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick ??????????
Dec 16, 2020 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
261
...