Jim Butler Chevrolet - Service Center

Clean and very good service but not very friendly in some areas of the business thanks areas of the business thanks More

I will never use again! Just left from oil change and tire rotation. Noticed grinding noise and called first thing this morning and was told the next appointment was Jan. 15 Just left from oil change and tire rotation. Noticed grinding noise and called first thing this morning and was told the next appointment was Jan. 15th. I told the girl this was not acceptable and I felt it was a safety issue with rattle and grinding I heard. She said sorry it was the best she could do. I immediately hung up and called telle tire which is close to my house. They told me after inspection my driver side tire was not tightened/secured and one of my lug nuts was cracked! Since then I still haven’t received a call from anyone that cares about customer service. I will also be posting this review online. More

Poor communication. Phone calls nor returned. I called multiple times to determine the status of my car with no returned calls. Took 7 hours for an oil change? Phone calls nor returned. I called multiple times to determine the status of my car with no returned calls. Took 7 hours for an oil change? More

Great service. Friendly atmosphere. Good communication regarding work progress and services being administered under my warranty Friendly atmosphere. Good communication regarding work progress and services being administered under my warranty More

Always prompt professional service. The service staff is the best that I deal with. They are always polite and quick to take care of you. The service staff is the best that I deal with. They are always polite and quick to take care of you. More

Terrible service, bought 2 trucks and send 4 others that bought, your service department did not take care of me, on a warrentee bought, your service department did not take care of me, on a warrentee More

Everyone is very welcoming, knowledgeable, fast, and helpful. They do a great job of respecting your time helpful. They do a great job of respecting your time More

I did not have service done at this location . And probably won’t, to far from home And probably won’t, to far from home More

Communication is lacking. Dallas forgot to tell driver I was waiting. Bill never gave the paperwork when done and still didn’t turn it in when I picked it up. Waited close Dallas forgot to tell driver I was waiting. Bill never gave the paperwork when done and still didn’t turn it in when I picked it up. Waited close to two hours Driver was nice More

I always have a good experience with the Butler family. The people are always kind and helpful. The process for taking and retrieving your automobile is good because there are several options available for The people are always kind and helpful. The process for taking and retrieving your automobile is good because there are several options available for busy lifestyles. More