Jim Butler Chevrolet - Service Center

Appointments are pointless here. My truck was damaged and not fixed properly. I have yet to bring it back to be fixed again due to covid but I’m not confident it will be done right the second time. With that not fixed properly. I have yet to bring it back to be fixed again due to covid but I’m not confident it will be done right the second time. With that being said, I’ve bought 3 brand new vehicle here and referred several friends that have made purchases as well. The sales side has always been a pleasant experience. The service side is what I am unhappy with. More

Excellent service & had vehicle done early. Staff was very professional and courteous. Staff was very informative when I asked questions. Very accommodating whenever I inquired. very professional and courteous. Staff was very informative when I asked questions. Very accommodating whenever I inquired. More

The staff members are very friendly and helpful. The estimated wait time was given at 2 hours. They had my vehicle completed with in 1.5 hours. estimated wait time was given at 2 hours. They had my vehicle completed with in 1.5 hours. More

first oil change professional and friendly service. my only suggestion would be a quicker response to the customer when their vehicle is ready. came in at 7:45 am professional and friendly service. my only suggestion would be a quicker response to the customer when their vehicle is ready. came in at 7:45 am for this latest visit and was told it would be done in 90 min. at 10:15, I was still sitting in the waiting room. I walked into the service area and flagged someone down to ask about my car. my car was already parked on the lot. I brought my previous Equinox in about 4 or 5 times back in 2019 for oil consumption tests. I had to come looking for my car on at least 3 of those trips also. More

I visited the service department, they were extremely friendly and helpful. Everything went as described and was one of the easiest processes. Thank you so much!!. friendly and helpful. Everything went as described and was one of the easiest processes. Thank you so much!!. More

I think if you are running behind you should let your customer know before they arrive for their appointment. But all in all was great service completely satisfied customer know before they arrive for their appointment. But all in all was great service completely satisfied More

Second Oil Change Got in quick and car was ready when I expected it. I needed an alignment and Mike Johnson showed me the paperwork on my car from driving over scanner Got in quick and car was ready when I expected it. I needed an alignment and Mike Johnson showed me the paperwork on my car from driving over scanner and explained what will be done. More

The service person was knoowledgable and the work was done in a timely manner. It was a positive experience. The repair appears to be do e properly. done in a timely manner. It was a positive experience. The repair appears to be do e properly. More

It was a great experience to have them take my car for some time to get my car fix. And it was very convenient to me and my time some time to get my car fix. And it was very convenient to me and my time More

standard service Went in for oil change and tire rotation. Done quickly. I received an email of the invoice before I picked up my car but when I went in to pay the am Went in for oil change and tire rotation. Done quickly. I received an email of the invoice before I picked up my car but when I went in to pay the amount was different. More