Jim Butler Chevrolet - Service Center

Service team and performance was exceptional. Very pleased with service. The service department was very knowledgeable of the service being performed. Very welcoming and clean service bay and offices. pleased with service. The service department was very knowledgeable of the service being performed. Very welcoming and clean service bay and offices. More

Great customer service; easy scheduling; timely and competent service; convenient location in South County; I would definitively purchase my next car again at this outstanding dealership competent service; convenient location in South County; I would definitively purchase my next car again at this outstanding dealership More

The staff is friendly and very helpful letting you know what needs done you have one employee who is friendly and outstanding her name is Kim Hausnann what needs done you have one employee who is friendly and outstanding her name is Kim Hausnann More

I had Great service with 2 recalls and oil change with tire rotation. Done in 2 hours. Staff was professional and knowledgeable with all my questions. tire rotation. Done in 2 hours. Staff was professional and knowledgeable with all my questions. More

Easy process If you have time to plan ahead and schedule your service, this is a very easy process. I really appreciate being able to ask for multiple scheduling o If you have time to plan ahead and schedule your service, this is a very easy process. I really appreciate being able to ask for multiple scheduling options, and being able to use the over night parking / key drop off. More

Recall Service I was in and out very quickly and was informed from start to finish what to expect. I was very pleased over all. I hope there are no more recalls. I was in and out very quickly and was informed from start to finish what to expect. I was very pleased over all. I hope there are no more recalls. More

Long wait. Smoke smell. The customer service people are friendly, knowledgable and apologetic. But the service takes too long. I was told 90 minutes. It took 2 1/2 hours... w The customer service people are friendly, knowledgable and apologetic. But the service takes too long. I was told 90 minutes. It took 2 1/2 hours... which happens every time! And I always have an appointment. They give you a free car wash, offer free donuts and water and they have HGTV on the TV which makes the time go by. But what I can't get over is the smoker's smell that lingered in my car the rest of the day. More

Best customer service I've experienced at a dealership! Kim was absolutely delightful to deal with. She was very attentive and responded very quickly to my requests. Kim was absolutely delightful to deal with. She was very attentive and responded very quickly to my requests. More

The dealer Sent me a oil coupon for my truck and then told the coupon with no good , If you gonna send out coupons for oil changes it was only $10 but $10 is $10 told the coupon with no good , If you gonna send out coupons for oil changes it was only $10 but $10 is $10 More

I was under the impression that the labor was included in the price given. Also I didn't receive rebates discussed on filters that I had replaced. Probably will not have service performed again. I can have r the price given. Also I didn't receive rebates discussed on filters that I had replaced. Probably will not have service performed again. I can have recall work done at any dealership if needed. More