4,291 Reviews of Jim Butler Chevrolet - Service Center
As I wrote in my first review, you kept my car for over a month and one of the problems I reported was not solved. Not dimension you keep asking me to fill out the surveys. This is the third request! once a month and one of the problems I reported was not solved. Not dimension you keep asking me to fill out the surveys. This is the third request! once again communication is not good in and out of Jim Butler Chevrolet. More
This was my first time using Butler Chevrolet’s service department. I was greeted with kindness and professionalism, from the time I arrived to the time I came back to pick up my vehicle. Thank you Butler department. I was greeted with kindness and professionalism, from the time I arrived to the time I came back to pick up my vehicle. Thank you Butler Chevrolet for taking care of me and my vehicle. More
Takes advantage of certain people. Found out they didn’t inspect my vehicle when I bought it. Took it back for inspection they passed with bad ball joints and tire wear. I found out 2 Found out they didn’t inspect my vehicle when I bought it. Took it back for inspection they passed with bad ball joints and tire wear. I found out 2 and half months later when i tried to get it serviced. Took it back they denied everything. They made my keys and parts of my interior stink on purpose. More
I purchased the vehicle online and had it delivered to me. There was a problem (keyless remote not working). This should have been discovered at the final inspection prior to delivery (An error message d me. There was a problem (keyless remote not working). This should have been discovered at the final inspection prior to delivery (An error message displays every time the truck starts). This will require a return to my local dealership to be fixed and who has time to do that! Disappointed. More
Butler service team is always extraordinary and helpful to me. Just not sure why I received this notice since I have not had service done there for awhile. Thank you for being there for me. to me. Just not sure why I received this notice since I have not had service done there for awhile. Thank you for being there for me. More
The only thing I would change is to have them slow down. They tried to check me in and get me out of there as quickly as possible without communicating the process. I tried to ask a question but it seemed t They tried to check me in and get me out of there as quickly as possible without communicating the process. I tried to ask a question but it seemed to have been skipped over in an attempt to check me in faster. Other than that everything went great More
I think it was a five star service I was well pleased and I appreciate everything you all done so thank you so much I appreciate everything you all done so thank you so much More
Jim Butler Chevrolet always takes care of me and my car quickly and at a fair price. quickly and at a fair price. More
Made an appointment to have a tire replaced. Service center ordered the wrong size which extended my stay by 6 hours. I left a message with the manager requesting a discount for the inconvenienc Service center ordered the wrong size which extended my stay by 6 hours. I left a message with the manager requesting a discount for the inconvenience and was not given a call back. More