Jim Butler Chevrolet - Service Center

Awesome! Friendly, quick, and they really treat you and your vehicle with the utmost care ❤️ I love Jim Butler! Probably getting all my vehicles from them Friendly, quick, and they really treat you and your vehicle with the utmost care ❤️ I love Jim Butler! Probably getting all my vehicles from them More

Repair on my 2020 Equinox Service was fantastic, everyone was very helpful, they gave me a rental until my car was fixed. Nothing bad to say about the whole experience Service was fantastic, everyone was very helpful, they gave me a rental until my car was fixed. Nothing bad to say about the whole experience More

Quality Service Dept. Kayla is extremely helpful when I bring vehicles in for service. She works with my teams schedule when bringing in vehicles for service and provides m Kayla is extremely helpful when I bring vehicles in for service. She works with my teams schedule when bringing in vehicles for service and provides me with timely updates on vehicle status. Thanks Kayla! More

I FEEL AS THOUGH I WAS CHEATED BIG TIME!! I went to have a purge valve replaced that was covered by GM. I was then told I have something else that was wrong as well. Nevertheless, I was told t I went to have a purge valve replaced that was covered by GM. I was then told I have something else that was wrong as well. Nevertheless, I was told the new problem cost the same amount as the diagnostic fee. So I question that of course. Then I was told well it’s something else that’s wrong now and the price of that is $140. So I sat there for 3.5 hours before anyone came and told me all of these lies. Then the guy comes back and say the purge valve is not in and it could take another hour to get it do to all the Black Friday traffic. Then of course they would still have to put it on. Then get home and look at my receipt only to find out they didn’t even fix the stuff they said was wrong. I was so upset after being there for 4.5 and getting ripped off on top of that. I feel I am entitled to a full refund! I also don’t feel comfortable giving them any stars, my experience was terrible More

State emissions test. Service was pretty good. Only problem I have versus other dealerships I've dealt with in the past is the availability of techs. Whenever I have an iss Service was pretty good. Only problem I have versus other dealerships I've dealt with in the past is the availability of techs. Whenever I have an issue that requires a tech, such as a noise or other issue, I must schedule a future visit because no techs are available to address the issue when I'm there. Other dealerships don't seem to have that problem. More

Service was excellent. All employees friendly, knowledgeable and very helpful. I was Jim Butler to purchase a new battery and have it installed. I am handicapped and utilize a walker and all empl knowledgeable and very helpful. I was Jim Butler to purchase a new battery and have it installed. I am handicapped and utilize a walker and all employees were thoughtful and kind, especially Kim. Thanks to all of you! More

Battery replacement Was able to get service at a very busy time without an appointment. Was told it would be a few hours. Total time was 2 1/2 hours. I was lent a persona Was able to get service at a very busy time without an appointment. Was told it would be a few hours. Total time was 2 1/2 hours. I was lent a personal vehicle to run some errands. More

Recall The wait time was quite accurate. The staff were professional and very easy to deal with. All in all a good experience. Your service employee Bill T. The wait time was quite accurate. The staff were professional and very easy to deal with. All in all a good experience. Your service employee Bill T. gave me an accurate status of my vehicle and some maintenance items to check out. More

Quick and thorough My windshield wiper fluid stopped working and the dealership got me in a rental and on my way quickly. Found the problem and got my car within a few My windshield wiper fluid stopped working and the dealership got me in a rental and on my way quickly. Found the problem and got my car within a few days. More

Great customer service As always, all of the staff was very friendly and informative. My services were done efficiently and faster than I had anticipated. They provided me a As always, all of the staff was very friendly and informative. My services were done efficiently and faster than I had anticipated. They provided me a shuttle ride and the driver was very nice. I couldn't ask for better! More