Jim Butler Chevrolet - Service Center

State emissions test. Service was pretty good. Only problem I have versus other dealerships I've dealt with in the past is the availability of techs. Whenever I have an iss Service was pretty good. Only problem I have versus other dealerships I've dealt with in the past is the availability of techs. Whenever I have an issue that requires a tech, such as a noise or other issue, I must schedule a future visit because no techs are available to address the issue when I'm there. Other dealerships don't seem to have that problem. More

Battery replacement Was able to get service at a very busy time without an appointment. Was told it would be a few hours. Total time was 2 1/2 hours. I was lent a persona Was able to get service at a very busy time without an appointment. Was told it would be a few hours. Total time was 2 1/2 hours. I was lent a personal vehicle to run some errands. More

Service was excellent. All employees friendly, knowledgeable and very helpful. I was Jim Butler to purchase a new battery and have it installed. I am handicapped and utilize a walker and all empl knowledgeable and very helpful. I was Jim Butler to purchase a new battery and have it installed. I am handicapped and utilize a walker and all employees were thoughtful and kind, especially Kim. Thanks to all of you! More

Recall The wait time was quite accurate. The staff were professional and very easy to deal with. All in all a good experience. Your service employee Bill T. The wait time was quite accurate. The staff were professional and very easy to deal with. All in all a good experience. Your service employee Bill T. gave me an accurate status of my vehicle and some maintenance items to check out. More

Quick and thorough My windshield wiper fluid stopped working and the dealership got me in a rental and on my way quickly. Found the problem and got my car within a few My windshield wiper fluid stopped working and the dealership got me in a rental and on my way quickly. Found the problem and got my car within a few days. More

Good Experience This has to be the best dealerships I've ever been to, the staff here is amazing and the service is great. Good customer service This has to be the best dealerships I've ever been to, the staff here is amazing and the service is great. Good customer service More

I'm always happy with Jim butlers service staff very polite unhealthful very satisfied. I highly recommend Jim Butler Chevrolet had to go in for a recall and a few other minor things they put me in a br polite unhealthful very satisfied. I highly recommend Jim Butler Chevrolet had to go in for a recall and a few other minor things they put me in a brand new Silverado I was very happy More

Great customer service As always, all of the staff was very friendly and informative. My services were done efficiently and faster than I had anticipated. They provided me a As always, all of the staff was very friendly and informative. My services were done efficiently and faster than I had anticipated. They provided me a shuttle ride and the driver was very nice. I couldn't ask for better! More

Wasting my time I made an appointment for oil change, nitro in tires being low and auto braking not working properly. Once arrived, told I’d have to make another appo I made an appointment for oil change, nitro in tires being low and auto braking not working properly. Once arrived, told I’d have to make another appointment for anything but oil change because they’d keep my car to check other items. Told the tires will lose air every 6 months so I need to get service from them because all systems need to be assessed and reset every 6 months. The service guy didn’t really listen, I left w/o problems solved, he made it plain I was wasting his time with my concerns. The girl that checked me out was awesome. And the service guy that worked on my car or checked me in was the first bad experience I had here or else this would not be the third car I bought from you all. I was really disappointed in his level of arrogance. My car is 6 months old and if I listen to him that means every six months I’m going to be having problems with this car. More

Fantastic and smooth. This visit went well. Always great to deal with Kim! (Give that girl a raise :) I used the shuttle service for the first time and was VERY PLEASE This visit went well. Always great to deal with Kim! (Give that girl a raise :) I used the shuttle service for the first time and was VERY PLEASED!! Marvin made it such a pleasant experience...such a gentleman! More