Jim Butler Chevrolet - Service Center

service review the entire service team was very friendly and the service advisors time estimates were spot on. I would gladly recommend this service department to an the entire service team was very friendly and the service advisors time estimates were spot on. I would gladly recommend this service department to anyone. More

Always a great experience They always take great care of my vehicle and the customer service is always amazing. They get me in and out in a timely manner and I really never hav They always take great care of my vehicle and the customer service is always amazing. They get me in and out in a timely manner and I really never have to wait. More

Best Dealership Service I never hesitate to take my vehicles to get serviced at Jim Butler Chevrolet. Their technicians are top notch and do a great job every time! I never hesitate to take my vehicles to get serviced at Jim Butler Chevrolet. Their technicians are top notch and do a great job every time! More

Lot better then previous experiences Like many others I’ve had terrible service the last few times at Jim Butler but this time was great! I was actually thanked for my business and given Like many others I’ve had terrible service the last few times at Jim Butler but this time was great! I was actually thanked for my business and given frequent updates on my car. Definitely the old Jim Butler that I missed came out that day! I will only request Kim from now on for service! More

Very Professional Made an appointment, they were courteous and professional. The waiting area provided refreshments and was very comfortable. Everyone was friendly an Made an appointment, they were courteous and professional. The waiting area provided refreshments and was very comfortable. Everyone was friendly and kept me updated on the progress of my vehicle. More

Congested and confusing. I filled our my request for service online and don't think anyone even bothered to look at it. I do have a 2017 Bolt and apparently need a special app I filled our my request for service online and don't think anyone even bothered to look at it. I do have a 2017 Bolt and apparently need a special appointment. I was not aware of that until I arrived. Your process needs more attention to detail so" Special Attention" gets just that. We even got a glare, and an ugly comment from well dressed, non mechanic looking man who parked the car. p.s. We have already taken our car to Sapaugh for the issues we needed to address and they were as different as night and day. We were welcomed and informed and fell confident in their abilities to service our vehicle. We believe that just because we are embracing the future, we can all be treated the same. Mike and Helen Jarvis More

The service center was very professional and courteous The service has always been excellent and I have never had a problem when I brought my vehicle into the dealer the have great customer service The service has always been excellent and I have never had a problem when I brought my vehicle into the dealer the have great customer service More

Excellent warranty experience Butler Chevrolet has been a fantastic experience. I had my truck in there for one warranty issue and to correct a problem that another dealership was Butler Chevrolet has been a fantastic experience. I had my truck in there for one warranty issue and to correct a problem that another dealership was responsible for, which was a stripped drain plug on my oil pan. Needless to say, I won’t take my truck back to COAD Chevrolet in Cape Girardeau, Mo. Should’ve taken it to Butler to start with. More

Great Service Mike was great in keeping me updated on progress. Helpful in getting me a rental car. Great job with looking into my warranty to see what was covere Mike was great in keeping me updated on progress. Helpful in getting me a rental car. Great job with looking into my warranty to see what was covered. More

excellent experience I always take my car to Jim Butler for service.....the service advisors are friendly and knowledgeable and the time estimate they gave me for the work I always take my car to Jim Butler for service.....the service advisors are friendly and knowledgeable and the time estimate they gave me for the work to be performed was spot on. I will always take my car here. More