Jim Butler Chevrolet - Service Center

excellent Always great service friendly employees Car was done before they said it will be ready They took me home and picked me up in a timely manner I would r Always great service friendly employees Car was done before they said it will be ready They took me home and picked me up in a timely manner I would recommend jim butler anytime More

GREAT EXPERIENCE Someone called me about a recall on my Tahoe, that was nice. We scheduled a time perfect for me. They had me in and out in one hour. I was expecting Someone called me about a recall on my Tahoe, that was nice. We scheduled a time perfect for me. They had me in and out in one hour. I was expecting a lot longer. More

Simply Great! Everything is always great! Very friendly and knowledgeable staff. I've purchased my last three vehicles from Jim Butler Chevrolet and will continue Everything is always great! Very friendly and knowledgeable staff. I've purchased my last three vehicles from Jim Butler Chevrolet and will continue to do so! More

New tires Ordered new Michelin tires for my Silverado. Bill at Butler said it would be 2 to 3 hours and to get there at noon to 12:30. Got there at 12:30 and w Ordered new Michelin tires for my Silverado. Bill at Butler said it would be 2 to 3 hours and to get there at noon to 12:30. Got there at 12:30 and waited and waited and waited. At 5 pm I went to service and asked Bill what problem was . He said miscommunication between his supplier and him failing to tell me they were running 2 hours late. I got out of there after 6 pm. Butler is not set up to sell tires apparently! Never again for me😡😡Seems Butler could have sprang for tank of gas , car wash or something. Only off I got was at 5 pm from Bill that I could get loaner car and come back next day. I already wasted an entire day at Butler so why would I want to waste another day there! More

Everything went well They called to remind me of appointment needed for oil set the appointment up at a time that was convenient for me and had me done within a reasonable They called to remind me of appointment needed for oil set the appointment up at a time that was convenient for me and had me done within a reasonable time More

Dent in door Ar oil change time my door was dented. Called to report but was never called back. At recall appointment I told you about it but being 36 days out fr Ar oil change time my door was dented. Called to report but was never called back. At recall appointment I told you about it but being 36 days out from oil change, video was gone. Noone cared. More

Confrontational I came in for a recall and oil change. The last time I came in, I complained about my brakes not working properly. I was told that nothing was wrong I came in for a recall and oil change. The last time I came in, I complained about my brakes not working properly. I was told that nothing was wrong (this was not correct because my truck was recalled a few months later for a brake issue). When asking for a discount on my oil change because I had to come in a second time for my trucks braking problem, the guy in charge got argumentative with me. This was not what I was looking for in our conversation. I work 2 full time jobs and do not have time to waste. If I am going to waste time not working, I want to be spending it with my family. I have bought 4 vehicles from you and was in a negotiation that day for a possible 5th one. This experience really rubbed me the wrong way. If it wasn't for the recall, i would have gotten my oil change somewhere else. Finally, no one went over my oil change/service results letting me know the status of my truck. Please advise what will be done. Thanks, Rick Czuppon More

Great job low basic price. I don't like disposal fee add ins for two air filters of 11 dollars. Won't have that happen again. Couple of dollars is ok but come on people. Get my I don't like disposal fee add ins for two air filters of 11 dollars. Won't have that happen again. Couple of dollars is ok but come on people. Get my oil done so there's no quibble on the lifetime drivetrain warranty. But that's it till they stop the add ons. Fuzz is still the best in sales! More

Extra poor performance by service department The first review I gave is true and I stand by it ...not changing my mind about you liars and slimy sales men , kiss my xxx !!! So JIm trap house But The first review I gave is true and I stand by it ...not changing my mind about you liars and slimy sales men , kiss my xxx !!! So JIm trap house Butler can keep sending me review and I’m gone say the same thing every time ...they did not FIX what was wrong with the car ...they did not fix what on-star said was wrong with the car ...and they did sell me a product that I did not need AT ALL ...AND I would not ALLow my WORST enemy to even LOOK at that TRAP house !!!! THE TRUTH does not need any support ...# LIARS # LOUSY service More

Good Job Mike Johnson did a great job of explaining exactly what they were going to do with my truck. They took the truck in on the time promised and finished Mike Johnson did a great job of explaining exactly what they were going to do with my truck. They took the truck in on the time promised and finished the work earlier than expected. Good job Jim Butler. More