Jim Butler Chevrolet - Service Center

recall and tire had a 2 hour wait for a recall issue and a slight tire leak. the crew are always friendly and very efficient with no problems had a 2 hour wait for a recall issue and a slight tire leak. the crew are always friendly and very efficient with no problems More

Discuraging I made appointment for oil change, I was greeted by friendly man telling me they were running up to 90 minutes late, and I arrived 30 minutes early. N I made appointment for oil change, I was greeted by friendly man telling me they were running up to 90 minutes late, and I arrived 30 minutes early. Not a good thing, anyway it didn't turn out to be quite that long. But if they knew they were running late why not call me give me option of making different appointment. Common courtesy I would think. More

quick and on time In for state inspection and mobil1 oil change. Lentu of time to get car serviced and over to tag office for new tags. Nice to have trained rechbwirkin In for state inspection and mobil1 oil change. Lentu of time to get car serviced and over to tag office for new tags. Nice to have trained rechbwirking on my Camaro. More

oil change and tire rotation Didn’t have a appointment but I was able to get my work done in less than two hours. Very professional and very friendly . Would take my car back in Didn’t have a appointment but I was able to get my work done in less than two hours. Very professional and very friendly . Would take my car back in the future. More

awesome! They are timely curtious clean overall great job. Exactly why I go back. What else can I say! I’m totally satisfied with sales and service provided! They are timely curtious clean overall great job. Exactly why I go back. What else can I say! I’m totally satisfied with sales and service provided! More

Oil change and dashboard review The oil change and tire rotation was very professionally done. But when the truck was transferred to whom ever reviewed the scratch in the dashboard. The oil change and tire rotation was very professionally done. But when the truck was transferred to whom ever reviewed the scratch in the dashboard. The radio was changed, the A/C was turned all of the way down to low and 44 minutes were put on my truck. This is the second time my truck has been in your service center with the same results. I'm supposed to bring my truck back in to have the to half of the dash board replaced and wish I could bring it to another dealer because of my previous experiences. More

Long wait for service even though I had an appointment Was told it would take 90 minutes for oil change, tire rotation and software fix for a recall. It took two and half hours. Waiting area is nice and co Was told it would take 90 minutes for oil change, tire rotation and software fix for a recall. It took two and half hours. Waiting area is nice and comfortable. Staff is friendly and courteous. More

Best dealership experience ever Kim Hausmann helped me get everything in order to get my repairs done. She was very nice and kept me updated on progress. This was the best experience Kim Hausmann helped me get everything in order to get my repairs done. She was very nice and kept me updated on progress. This was the best experience I have had with a dealer related repair. Usually overcharged and poor customer service. This interaction was simple and seamless. Jim Butler has made this a great place to buy a vehicle as well as get repairs. Thank you! More

Always the customers fault If you like buying a $50,000 truck with a $3,000 extended warranty just to be told you have to pay for diagnostic fees then you’ve come to the right p If you like buying a $50,000 truck with a $3,000 extended warranty just to be told you have to pay for diagnostic fees then you’ve come to the right place. I’ve had a vibration when driving down the highway since day 1 that they refuse to fix or even troubleshoot without passing the expense on to the customer. More

Fast and courteous service Made an appointment. In and out in a timely manner. Service was knowledgeable oof the work that was to be performed. Shuttle driver was very nice. Made an appointment. In and out in a timely manner. Service was knowledgeable oof the work that was to be performed. Shuttle driver was very nice. More