Jim Butler Chevrolet - Service Center

Great service experience from start to finish. Had rental car ready updated status of work. Worked around my schedule. Clean service area and waiting area. Advisor experience from start to finish. Had rental car ready updated status of work. Worked around my schedule. Clean service area and waiting area. Advisor Kim was great!!! More

Took 2 visits but they got it fixed I've had acceleration issues for quite awhile. I brought my car in once and they claimed there was no issue. I spoke to a manager, sent a video of the I've had acceleration issues for quite awhile. I brought my car in once and they claimed there was no issue. I spoke to a manager, sent a video of the issue, took a mechanic for a drive to SHOW them the issue, and they finally acknowledged it. So in the end, yes it was fixed. More

Terrible Experience I have already answered this survey 3 times for you!!!! Quit sending. Read the others!!!! Why do you keep sending several different surveys? Uncal I have already answered this survey 3 times for you!!!! Quit sending. Read the others!!!! Why do you keep sending several different surveys? Uncalled for. More

Plesant experience! Great service! Very knowledgeable staff. I would recommend friends and family to check out Jim Butler Chevrolet if considering a new car purchase in t Great service! Very knowledgeable staff. I would recommend friends and family to check out Jim Butler Chevrolet if considering a new car purchase in the future. More

Great communication They were upfront with expectations of dropping off and getting the vehicle in and getting it fixed. Got done in an acceptable time and value for what They were upfront with expectations of dropping off and getting the vehicle in and getting it fixed. Got done in an acceptable time and value for what my vehicle needed. More

Warranty work Kim is the best!! She always makes me feel like she’s been waiting for me to arrive . Always with a smile and gets me through the process so quickly. Kim is the best!! She always makes me feel like she’s been waiting for me to arrive . Always with a smile and gets me through the process so quickly. More

Price matching You say you match price from other countries but you don't match price from GMC or Chevy dealer. When it comes to oil change prices. You say you match price from other countries but you don't match price from GMC or Chevy dealer. When it comes to oil change prices. More

My First Oil Change I was waited on promptly upon my arrival to the service department. My papers were pulled and I was instructed where to go. My oil change was comple I was waited on promptly upon my arrival to the service department. My papers were pulled and I was instructed where to go. My oil change was complete within the hour! More

Oil change Very efficient, fast passed, was done by the time they said it would be done. Very pleased with the friendliness of the service teams. Thanks Very efficient, fast passed, was done by the time they said it would be done. Very pleased with the friendliness of the service teams. Thanks More

dissappointing Friendly staff, but they had to keep my car for almost a week to get the work done, and one of the things I brought it in for didn't get fixed because Friendly staff, but they had to keep my car for almost a week to get the work done, and one of the things I brought it in for didn't get fixed because they couldn't find the problem. More