Jim Butler Chevrolet - Service Center

Great service - The staff was nice. I was kept up to date with the problem with my car. I will take my car back for service. - The staff was nice. I was kept up to date with the problem with my car. I will take my car back for service. More

Outstanding!!!Peace of mind! Excellent c/s service! Long time customer. Cannot think u enough for always taking such good & professional care of my car. Your service advisors are the Best!! Excellent se Long time customer. Cannot think u enough for always taking such good & professional care of my car. Your service advisors are the Best!! Excellent service & peace of mind will continue to bring me right back to Butler Chev. More

Warranty replacement of my Volt’s batteries First dealer didn’t take the time to dig into the cause of my problem. They sent me home with the assessment that the problem I was having, was normal First dealer didn’t take the time to dig into the cause of my problem. They sent me home with the assessment that the problem I was having, was normal. Jim Butler took the time to discuss the problem I was having and dug into the symptoms to find the cause of my problem. Jim Butler replaced all three segments of my Volts main battery under warranty and in less time than I was expecting. More

Outstanding C/S service & Employees Always excellent, prompt, & courteous. Have done business with Butler Chev since the 1980s. With this outstanding service I wouldn’t go anywhere else. Always excellent, prompt, & courteous. Have done business with Butler Chev since the 1980s. With this outstanding service I wouldn’t go anywhere else. Bill Timmons was my Excellent Outstanding service Advisor from start to finish. Had such peace of mind when I drove home after auto was repaired. More

Consistency This is my fourth vehicle I have purchased from Jim Butler chevrolet, I have always been pleased with them. I have purchased two used, I am now able This is my fourth vehicle I have purchased from Jim Butler chevrolet, I have always been pleased with them. I have purchased two used, I am now able to purchase new vehicles. They are consistent with their service and product. Mike Zarligo remembered me from the beginning, he remembered my son as a child and who is now 27, that's valuable and excellent service. Deborrah Simmons More

Customer service I purchased my car new from Jim Butler 2 years ago and have continued to have all service completed at the dealership. I have never had a bad experien I purchased my car new from Jim Butler 2 years ago and have continued to have all service completed at the dealership. I have never had a bad experience, but I have to say Greg in the service department went above and beyond during my visit this week to be accommodating. I am 39 weeks pregnant and he quickly made sure I was inside out of the heat and seated comfortably to wait, thoroughly explained an extra repair needed and even got me out of the dealership on time for my next commitment for the day. I appreciate him so very much for his attentiveness and kindness!! Thank you to the Jim Bulter team for always making my experience worth returning for! More

Visit was perfect! I was met by Bill as I pulled in. He was as friendly as could me. Spent some time asking all the pros and cons of my vehicle. He reviewed all availab I was met by Bill as I pulled in. He was as friendly as could me. Spent some time asking all the pros and cons of my vehicle. He reviewed all available service options. He asked me about my driving style and what kind of trips I made. He the made some suggestions. I especially appreciate that at no time did I ever feel pressured. He even recommended that I should delay one of the servicing options based on the info I provided him. The servicing was completed even more quickly than estimated. I had a $100 voucher from my GM Rewards that made it even better. I could no be happier. Thank you, Bill! More

NEW TRUCK PURCHASE I have been dealing with Eric Ruchala for around 20 years, before he was with Jim Butler. My family and I are always treated fair, we all tell are ex I have been dealing with Eric Ruchala for around 20 years, before he was with Jim Butler. My family and I are always treated fair, we all tell are extended friends and family to go to Jim Butler for the best service. I have purchased many cars in the past and only go to Eric at Jim Butler anymore, I know that i will get the best deal, backed by the best service , hands down ! More

Walk in Came to get oil change. Didn't make an appointment. Was told they would work me in. They did what they said. They worked thier magic. I wasn't there l Came to get oil change. Didn't make an appointment. Was told they would work me in. They did what they said. They worked thier magic. I wasn't there long. More

Unprepared In a nut shell. I needed som warranty work and was told they could do it when I brought my truck in for an oil change. Go to the oil change. First In a nut shell. I needed som warranty work and was told they could do it when I brought my truck in for an oil change. Go to the oil change. First they tell me unless they can recreate it it would cost me $99 Never told that. Second they tell me that they could even do it that day because they had no one there to do it. Keep in mind my truck is less than year old 13000 miles and my transmission is slipping. Does not happen all the time but is very noticeable when it does. Service department was no help. I guess I will have to wait until it breaks down or causes accident More