Jim Butler Chevrolet - Service Center

My First Oil Change I was waited on promptly upon my arrival to the service department. My papers were pulled and I was instructed where to go. My oil change was comple I was waited on promptly upon my arrival to the service department. My papers were pulled and I was instructed where to go. My oil change was complete within the hour! More

Oil change Very efficient, fast passed, was done by the time they said it would be done. Very pleased with the friendliness of the service teams. Thanks Very efficient, fast passed, was done by the time they said it would be done. Very pleased with the friendliness of the service teams. Thanks More

dissappointing Friendly staff, but they had to keep my car for almost a week to get the work done, and one of the things I brought it in for didn't get fixed because Friendly staff, but they had to keep my car for almost a week to get the work done, and one of the things I brought it in for didn't get fixed because they couldn't find the problem. More

Service I had to have my antenna replaced on my Camaro and Kim and the mechanics did a great job. I did have to return to get the XM reset but was in and out I had to have my antenna replaced on my Camaro and Kim and the mechanics did a great job. I did have to return to get the XM reset but was in and out quickly. I've worked with Kim a couple of times and she's always friendly and helpful. More

Service with a smile I scheduled my appointment ahead of time, then dropped my vehicle off and received a call when it was done, simple as pie and it was service with a sm I scheduled my appointment ahead of time, then dropped my vehicle off and received a call when it was done, simple as pie and it was service with a smile More

Professional, timely, and expertly accomplished Jim Butler has always given us great service. From the mechanics who do the work to the receptionist , there is always a professional and friendly atm Jim Butler has always given us great service. From the mechanics who do the work to the receptionist , there is always a professional and friendly atmosphere. More

above and beyond I really do appreciate the level of commitment that Kim and George have too making sure that the customer (me) is happy and taken care of. I have bee I really do appreciate the level of commitment that Kim and George have too making sure that the customer (me) is happy and taken care of. I have been to many Chevy dealers throughout the years to purchase and service my vehicles and i can truly say Jim Butlers service center is at the top of my list. Thank you for caring and taking your jobs above and beyond More

Three hour oil change I thought the whole point of making an appointment was to get you in and out faster, my appointment was for 11:30 and my trucks oil change wasn't comp I thought the whole point of making an appointment was to get you in and out faster, my appointment was for 11:30 and my trucks oil change wasn't completed until almost 2:30. I have never had an oil change/tire rotation take 3 hours. Very disappointed to say the least. I won't be back. More

no communication between service writer and customer set up and appointment to have our car serviced so we left it and was never even looked at for three days so we picked it up and was told the advisor set up and appointment to have our car serviced so we left it and was never even looked at for three days so we picked it up and was told the advisor who was in charge would call and explain to which never called so I called him to which he said that they looked at and could not find the problem to which I agreed that they would not be able to since I had the car. then he told me that he was reading the notes off of the paper work. so we brought it back in to have the leak in the trunk rechecked and this time they found the problem and was told it was fixed and told that they would clean up the carpet in the trunk where the mold smell was and of course they did not. I have lost a lot of faith in your service department to the point that I might take my business elsewhere, and I have had people in my family as well as I have bought cars from you. More

Service department not good for customer service. Not enough space. Bill Timmons was great. They put me through xxxx. Will not be buying another chevy from them. Had to add 5 words Not enough space. Bill Timmons was great. They put me through xxxx. Will not be buying another chevy from them. Had to add 5 words More