Jim Butler Chevrolet - Service Center

Radio Display Issue They worked with my dealer Acura of Manchester to fix the issue with my radio. Both service centers did an awesome job to resolve this. They worked with my dealer Acura of Manchester to fix the issue with my radio. Both service centers did an awesome job to resolve this. More

Just an oil change It took over 2 hours for a scheduled oil change at 11 AM on a Wednesday. This is a little long to wait for an oil change on a brand new car. It took over 2 hours for a scheduled oil change at 11 AM on a Wednesday. This is a little long to wait for an oil change on a brand new car. More

New car I have to say this pains me to do this because I'm in the service industry myself but with that said I bought a brand new car less than 1000 miles an I have to say this pains me to do this because I'm in the service industry myself but with that said I bought a brand new car less than 1000 miles and the computer went bad 13 days into to having this vehicle took it back they had it for 3 days picked it up when it was finished noticed the back bumper had been bumped in their care and on my way to them to look at that the check engine light came on for a catylitic converter. For all the aggravation they said the would put a spoiler on for me 4 more days after me rushing them to have the car back the service writer began to tell me how much the spoiler was and that he couldn't get it done and got aggravated with me for rushing them at least seemed that way anyway I'm not an idiot the spoiler could have been painted while all the other work was getting done but instead blamed it on not having enough time I know better there was plenty of time instead excuses I'm not happy with this situation enough to possibly go to a different dealer and to top that off when a salesman sells you a car they really should tell you that the does not come a spare I do not know if I will return even for the free oil changes it came with More

great customer service Service manager provided all the info I needed asked a few simple questions. Dealership provided a clean quiet place to wait for my service to be comp Service manager provided all the info I needed asked a few simple questions. Dealership provided a clean quiet place to wait for my service to be completed ( including coffee) I like that they do a multi point inspection, it is great preventive / proactive process., and provides confidence in the mechanical status of my car. There is a chevrolet dealer closer to my house however go a few more minute because I really like the Jim Butler dealership and service center. More

Service No issues. Took care of me satisfactorily. Was updated by the service manager on the status of the repair work, Work was completed in a timely manner. No issues. Took care of me satisfactorily. Was updated by the service manager on the status of the repair work, Work was completed in a timely manner. More

Terrible I had a SCHEDULED oil change. I had to wait two hours for it to be completed. Jiffy lube would have been much faster. When the oil change was compl I had a SCHEDULED oil change. I had to wait two hours for it to be completed. Jiffy lube would have been much faster. When the oil change was completed I was told my car would be close to stall #30. It was raining but when I did find my truck it was blocked in by another car with a service tag so it was a walk back inside in the rain. I finally got my truck but will never go back. It was a disaster ! More

Outstanding The over all experience I've had since I bought my truck has been great,everyone was nice a d went above and beyond my expectation. The over all experience I've had since I bought my truck has been great,everyone was nice a d went above and beyond my expectation. More

Satisfied I use Jim Butler for my truck and purchased a Buick from them, always happy with Mike Johnson’s service. I will check back on my next purchase of ano I use Jim Butler for my truck and purchased a Buick from them, always happy with Mike Johnson’s service. I will check back on my next purchase of another car or truck. More

An A+ for the Jim Butler team! A trip to Jim Butler always means a pleasant, relaxing time for me. Everyone is friendly, polite, and efficient. The work is done promptly, professio A trip to Jim Butler always means a pleasant, relaxing time for me. Everyone is friendly, polite, and efficient. The work is done promptly, professionally, and with no hassle. More

Amazingly fast service! Had a flat on a day Butler was closed. Took it elsewhere to get fixed of course they ruined the tire. Went to Butler and a new tire was mounted, balan Had a flat on a day Butler was closed. Took it elsewhere to get fixed of course they ruined the tire. Went to Butler and a new tire was mounted, balanced and done in less than an hour with no appointment. Thank you Butler Chevrolet you have a customer for life. More