Jim Butler Chevrolet - Service Center

Outstanding customer service! From the rental car check in process to the service updates, everything was quick and easy. Doug Kircher (service writer) was fantastic in keeping u From the rental car check in process to the service updates, everything was quick and easy. Doug Kircher (service writer) was fantastic in keeping us to date on the status of the car and always got back to me if I had a question. That is the best experience I've ever had with a service writer at any dealership! Everything was explained to me in detail and I didn't feel like I was being sold something that my car didn't need. I would highly recommend Jim Butler Chevrolet's service department to anyone, and ask for Doug if he's available! More

Great Service Department Service Department personnel kept me informed on progress of my truck maintenance and when it would be done. Sales Department easy to work with during Service Department personnel kept me informed on progress of my truck maintenance and when it would be done. Sales Department easy to work with during my car purchase. More

quick personal service Jim Butler in Gravois Bluffs is my first choice for service on my car. I am always greeted right away and all concerns are addressed properly! Thank Jim Butler in Gravois Bluffs is my first choice for service on my car. I am always greeted right away and all concerns are addressed properly! Thank you! More

Waited two plus hrs for an oil change? Never had a problem so far with bringing my car in for service but the waiting for an oil change was a little long, And I guess they no longer give ou Never had a problem so far with bringing my car in for service but the waiting for an oil change was a little long, And I guess they no longer give out cards for a car wash? More

Doug is great. Doug is the best person I’ve worked with at Jim Butler. Very down to earth and personable. All service was done quickly and they allowed me to pick up Doug is the best person I’ve worked with at Jim Butler. Very down to earth and personable. All service was done quickly and they allowed me to pick up the day after service was finished since I was out of town on business. More

Inpsections/check car Such very fine people! It is always a pleasure coming there! I guess I could go on and on to really let you know how much you are appreciated. Such very fine people! It is always a pleasure coming there! I guess I could go on and on to really let you know how much you are appreciated. Sister Janice More

Speedy and helpful The service department was friendly and efficient in handling my needs. As I had to move a child seat and several large bags (I am a teacher) from on The service department was friendly and efficient in handling my needs. As I had to move a child seat and several large bags (I am a teacher) from one vehicle into the rental and then back at the completion of service, I appreciate that the service consultants helped keep me organized and make the transition. Thank you for your kindness. More

Very pleasant and efficient. Everyone was friendly. Kayla kept me informed on what was going on with my car and made the arrangements for a loaner car when mine needed to be kept Everyone was friendly. Kayla kept me informed on what was going on with my car and made the arrangements for a loaner car when mine needed to be kept over night. It was by far one of the best service experiences I’ve had. More

Courtesy and Professionalism The team that I worked with was nothing short of awesome. Friendly and informative, this is my first Chevrolet and this was my first service on my new The team that I worked with was nothing short of awesome. Friendly and informative, this is my first Chevrolet and this was my first service on my new truck. I couldn’t be more pleased with my vehicle and now the staff that will support my vehicle for years to come. Thank you for being great. It is much appreciated. More

Everything was excellent as usual, great coffee Kim is a hard worker and will make sure the job is done right. Fast and detailed work . as usual, great coffee Kim is a hard worker and will make sure the job is done right. Fast and detailed work . More