Jim Butler Chevrolet - Service Center

Great customer service Concerned the issue I took the car in is not fixed. I'm very disappointed that there are problems with a brand new car. The whole point of buying a Concerned the issue I took the car in is not fixed. I'm very disappointed that there are problems with a brand new car. The whole point of buying a new car is to avoid the stress of having problems. Customer service is excellent at this service center. They kept me updated daily of the progress with service. More

First Service Appointment This Dealership is number 1 for a reason! I have never been to a Dealership with a Service Department of this caliber. You recognize this as soon as y This Dealership is number 1 for a reason! I have never been to a Dealership with a Service Department of this caliber. You recognize this as soon as you pull in the service bay. I highly recommend Jim Butler Chevrolet for all service needs! More

They go the extra mile for their customers, literally! It was a great experience as usual. They were more than happy to drive me to work and then even pick me up later that day. I am around 45 minutes (wit It was a great experience as usual. They were more than happy to drive me to work and then even pick me up later that day. I am around 45 minutes (with traffic) from the shop so it was quit the effort on their end. I had a very sweet man driving me and we chatted the entire time, which I thoroughly enjoyed. He was such a nice guy and very dedicated to making it a good experience for me. The service department was very friendly, helpful and knowledgeable. It is always a great experience with Jim Butler! More

Now that's Service! I was in a hurry, I had an out of town funeral. Tony palmer set me up with the service manager. He not only squeezed me in after 5:30pm. He rushed my I was in a hurry, I had an out of town funeral. Tony palmer set me up with the service manager. He not only squeezed me in after 5:30pm. He rushed my oil change and I was on the road in 20 minutes. More

Very pleased with the service When I pulled up to the service center, I was greeted and helped right away. Michael Johnson called and let me know what was going on with my car. My When I pulled up to the service center, I was greeted and helped right away. Michael Johnson called and let me know what was going on with my car. My car was fixed in no time. Jim Butler is a place I would recommend to all my family and friends. Thanks for taking care of me. More

Quick service I came in to get an oil change along with recall service. The entire process was quick. I was completely satisfied with the service provided. I came in to get an oil change along with recall service. The entire process was quick. I was completely satisfied with the service provided. More

Service advisor not focused I have bought several cars from butler and have had many cars in for repair. This advisor by far wasn’t focused on communicating to me about the statu I have bought several cars from butler and have had many cars in for repair. This advisor by far wasn’t focused on communicating to me about the status of my car. I had to basically hour the dealer to get answers. Thank god for I think “Mandy” was her name. She understood my concerns and got answers when the service advisor wouldn’t call me. The final straw was when I went to pick up my car and he didn’t even try to acknowledge me at all. Not very personable. There was more but not worth posting. More

excellent, thorough and fast. I am always treated very well and my truck is taken care of. They are very good at getting my vehicle in close to my appointment time. I am always treated very well and my truck is taken care of. They are very good at getting my vehicle in close to my appointment time. More

Oil change I had a coupon for the works (oil,lube,filter and tire rotation) for 49.99, I had made an appointment and work was completed in an hour. The wait area I had a coupon for the works (oil,lube,filter and tire rotation) for 49.99, I had made an appointment and work was completed in an hour. The wait area was clean and coffee was hot. Thanks Mike More

Not impressed When i went to the service center i felt rushed and that i was an inconvenience to those working behind the counters both on drop off and pickup. Was When i went to the service center i felt rushed and that i was an inconvenience to those working behind the counters both on drop off and pickup. Was just not impressed that service didn't match sales in professionalism. More