Jim Butler Chevrolet - Service Center

Oil Change Every visit to JB I feel like a celebrity on the red carpet! In the six years we have been owners of JB vehicles we have NEVER had a bad experience Every visit to JB I feel like a celebrity on the red carpet! In the six years we have been owners of JB vehicles we have NEVER had a bad experience More

Vehicle Service Even when it was busy, everyone was polite and rush to help as many of us as possible. Service was quick and easy and didn't had to wait forever. Even when it was busy, everyone was polite and rush to help as many of us as possible. Service was quick and easy and didn't had to wait forever. More

Very satisfied with my service. I find its always easy to get a convenient appt time with great service and everyone is friendly. Have been a customer for over 35 years. I find its always easy to get a convenient appt time with great service and everyone is friendly. Have been a customer for over 35 years. More

Excellent service I have had nothing but good service here.Brian Ries is Awesome.I have bought 3 cars from him.i would highly recommend you to all my family and friend I have had nothing but good service here.Brian Ries is Awesome.I have bought 3 cars from him.i would highly recommend you to all my family and friends More

service I scheduled an appointment for 8:30am my truck did not even get seen till the next day. Then they had to wait a day for parts. When i mentiond this t I scheduled an appointment for 8:30am my truck did not even get seen till the next day. Then they had to wait a day for parts. When i mentiond this their reply was weak. They told me that when you schedule a service appointment that only gives you a time to see the service advisor not work on your vehicle. As far as parts they service GMC but are a chevy dealer and can't keep parts for a GMC. More

Quick and easy My visits here have always been awesome, they really take the time to help you understand everything and make you feel like a valued customer. My visits here have always been awesome, they really take the time to help you understand everything and make you feel like a valued customer. More

Great service Everything about the appointment went great. Right on time. Friendly and knowledgeable workers. Quick and easy picking up my vehicle. No complaints fr Everything about the appointment went great. Right on time. Friendly and knowledgeable workers. Quick and easy picking up my vehicle. No complaints from me about the appointment. More

Service for oil change and tire rotation Everyone was very friendly and accommodating. The waiting room was very comfortable and roomy plenty of room to spread out. I appreciate the service I Everyone was very friendly and accommodating. The waiting room was very comfortable and roomy plenty of room to spread out. I appreciate the service I get. More

Great Everyone is always very courteous, friendly and very busy working hard. I didn't wait very long and was surprised they did the work so fast Everyone is always very courteous, friendly and very busy working hard. I didn't wait very long and was surprised they did the work so fast More

Long Wait Times & Always Finding Additional Problems Every time I've taken my car in (via an appointment), I end up waiting an hour for someone to simply look at it. Oil changes and tire rotations that n Every time I've taken my car in (via an appointment), I end up waiting an hour for someone to simply look at it. Oil changes and tire rotations that normally take 15 minutes at other places, take 1-2 hours at Jim Butler. And, every time I'm in there, they seem to fabricate problems with my car, seeing if they can sucker me into paying for service/repairs that really aren't needed &/or as dire as they explain. I think they're also incompetent - recently, I had to make (3) separate trips there (over 3 weekends) to have a broken seat handle replaced - first time, because they didn't have the part - second time, because they ordered the wrong part (how many different handles can there be, if they know the make & model of my car - third time to actually have it installed. I have lost my faith in Jim Butler and unless I have a warranty repair, will not be going back. The only positive thing I can say is that they do have complimentary bottled water in the waiting room, and the donuts are outstanding - which is the only reason I gave them a "Fair" & not "Poor" rating. More