Jim Butler Chevrolet - Service Center

Excellent service I have had nothing but good service here.Brian Ries is Awesome.I have bought 3 cars from him.i would highly recommend you to all my family and friend I have had nothing but good service here.Brian Ries is Awesome.I have bought 3 cars from him.i would highly recommend you to all my family and friends More

Service for oil change and tire rotation Everyone was very friendly and accommodating. The waiting room was very comfortable and roomy plenty of room to spread out. I appreciate the service I Everyone was very friendly and accommodating. The waiting room was very comfortable and roomy plenty of room to spread out. I appreciate the service I get. More

Great Everyone is always very courteous, friendly and very busy working hard. I didn't wait very long and was surprised they did the work so fast Everyone is always very courteous, friendly and very busy working hard. I didn't wait very long and was surprised they did the work so fast More

Long Wait Times & Always Finding Additional Problems Every time I've taken my car in (via an appointment), I end up waiting an hour for someone to simply look at it. Oil changes and tire rotations that n Every time I've taken my car in (via an appointment), I end up waiting an hour for someone to simply look at it. Oil changes and tire rotations that normally take 15 minutes at other places, take 1-2 hours at Jim Butler. And, every time I'm in there, they seem to fabricate problems with my car, seeing if they can sucker me into paying for service/repairs that really aren't needed &/or as dire as they explain. I think they're also incompetent - recently, I had to make (3) separate trips there (over 3 weekends) to have a broken seat handle replaced - first time, because they didn't have the part - second time, because they ordered the wrong part (how many different handles can there be, if they know the make & model of my car - third time to actually have it installed. I have lost my faith in Jim Butler and unless I have a warranty repair, will not be going back. The only positive thing I can say is that they do have complimentary bottled water in the waiting room, and the donuts are outstanding - which is the only reason I gave them a "Fair" & not "Poor" rating. More

Window Repair Everyone was very accommodating and provided very good service. Everyone was great and really helped seeing it was a brand new vehicle and a windshiel Everyone was very accommodating and provided very good service. Everyone was great and really helped seeing it was a brand new vehicle and a windshield already had to be replaced. This is why we have bought here twice now. More

ROUTINE IOL CHANGE THE SERVICE WAS GIVEN AS EXPECTED. ROUTINE SCHEDULED OIL CHANGE SO THERE WERE NO SURPRISES. DOUG K. IS REALLY EASY TO WORK WITH AND ALWAYS ANSWERS MY THE SERVICE WAS GIVEN AS EXPECTED. ROUTINE SCHEDULED OIL CHANGE SO THERE WERE NO SURPRISES. DOUG K. IS REALLY EASY TO WORK WITH AND ALWAYS ANSWERS MY QUESTIONS. More

Professional I’m okay with rating with stars but I don’t like mandatory essays. I hope I get a coupon or something for taking up my time. And Bill was great I’m okay with rating with stars but I don’t like mandatory essays. I hope I get a coupon or something for taking up my time. And Bill was great More

Top Notch as Always Thanks again for all you do. No matter the circumstances you guys always do your best to take care of me and my family! Great Job! Thanks again for all you do. No matter the circumstances you guys always do your best to take care of me and my family! Great Job! More

fast and friendly Service was fast, easy and friendly. A few years ago I brought my car in to fix a recall and did not have the most pleasant experience. This time, h Service was fast, easy and friendly. A few years ago I brought my car in to fix a recall and did not have the most pleasant experience. This time, however, was a MUCH better experience. I was in and out quickly when dropping my car off (another recall fix, oil change, and inspection). My car was done when they said it would be done and picking up was fast and friendly as well. After having a not so great experience with the service center before, I am happy to say that the changes they are making seem to be working. Please keep it up! More

Much Better Service! The service center has definitely stepped up their game since my last visit 2 years ago! Kim was up front with me about the time frame, and when I ask The service center has definitely stepped up their game since my last visit 2 years ago! Kim was up front with me about the time frame, and when I asked about a car detail that was owed to me, she kindly talked me out of it because she didn’t want me to waste it since the weather wasn’t real good (salt and slush on the road). She is a great asset to the service department! More