Jim Butler Chevrolet - Service Center

Best car dealer ever! Nicest people I ever worked with......everyone.....from receptionist to billing agent, where do you find these people? Fixed everything they said th Nicest people I ever worked with......everyone.....from receptionist to billing agent, where do you find these people? Fixed everything they said they were going to fix. Kept me in the loop. did it fast. Gave me 3 free car washes. What's not to like? More

Amazing!! Dropped my car off for an oil change and asked some extra questions. Left very satisfied with my questions answered and before the time amount time qu Dropped my car off for an oil change and asked some extra questions. Left very satisfied with my questions answered and before the time amount time quoted! More

So pleased Went back with the Sonic still having electrical problems and it was low voltage on the battery. They also fixed my seat and especially kept me in th Went back with the Sonic still having electrical problems and it was low voltage on the battery. They also fixed my seat and especially kept me in the loop. More

Never again My truck had been to this service center several times in the past. It was always okay, at best. The second to last time it picked up a dent in the be My truck had been to this service center several times in the past. It was always okay, at best. The second to last time it picked up a dent in the bed while they had it. Now they are refusing to fix a transmission issue on a truck with 30,000 miles. I am finding a new dealership to spend my money. They also tried to low ball me as hard as humanly possible to trade in my truck. I was offered more money by KBB sight unseen. They have posters all over the dealership saying they will give “above KBB market value” for your trade in, but offered me $3k LESS. I’ve taken my business to Sapaugh, and will share my experiences with friends, family, and social media. This is not how you treat loyal customers if you want to keep them... More

Service Everything was great did what they said no problems in and out thanks took care of a minor recall. Always pleasant. I would and have recommended for s Everything was great did what they said no problems in and out thanks took care of a minor recall. Always pleasant. I would and have recommended for service and sales More

Good service Recently dropped in without an appointment and even though they were in the middle of a slight remodel they got me in and out in a timely manner much Recently dropped in without an appointment and even though they were in the middle of a slight remodel they got me in and out in a timely manner much appreciated More

Bait and Switch Bought truck new at Jim Butler. Came in for standard oil change. Was quoted 59.95. At check out , was charged $80.95. For an oil change !! Bought truck new at Jim Butler. Came in for standard oil change. Was quoted 59.95. At check out , was charged $80.95. For an oil change !! Have always had the truck serviced at Jim Butler. Feels like I've been ripped off. More

They know me. When I walk into service my service advisor knows me and takes care of all my vehicle needs. I'm treated like family when I enter the service departme When I walk into service my service advisor knows me and takes care of all my vehicle needs. I'm treated like family when I enter the service department. More

First scheduled maintenance appointment We pulled right up to door, we parked inside. Staff was quick, efficient, and very courteous. Painless... Our first scheduled maintenance appointment We pulled right up to door, we parked inside. Staff was quick, efficient, and very courteous. Painless... Our first scheduled maintenance appointment was a success thanks to the Jim Butler staff! More

Customer service deserves ten stars! Bill Timmons was outstanding! Unfortunately my vehicle had a blow out during a snow storm. I took my car to Jim Butler Service on a Sunday night after Bill Timmons was outstanding! Unfortunately my vehicle had a blow out during a snow storm. I took my car to Jim Butler Service on a Sunday night after hours and Bill had me back in my vehicle by Monday afternoon. He also made sure everything was covered under my extra warranty so no out of pocket expenses! Bill made my inconvenience so effortless for me and I appreciate it! More