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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,315 Reviews

4,315 Reviews of Jim Butler Chevrolet - Service Center

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January 08, 2019

Fast, Friendly, 100% Customer Satisfaction I had my first service since our purchase of a new Chevy express van. From my initial contact with Cassandra assisting with scheduling to the Bill han More

by STLKVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra LaRose, Bill in Service
Jan 10, 2019 -

Jim Butler Chevrolet responded

Fantastic! We're so glad your service experience went smoothly and our staff took great care of you from start to finish! See you next time & safe travels!

January 07, 2019

very satisfied i came for an oil change and everything was great. customer service was amazing and the wait time was very fast. the waiting room was very nice to sit More

by JESSICAHAWKINS43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback, Jessica! We're so glad you enjoyed your oil change experience with us and liked our waiting area! See you next time!

January 07, 2019

Friendly service I had my first service on my new Chevy Equinox and from start to finish it was a great experience. Thank you Doug and crew. More

by sandyg1359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher, Robert Mason
Jan 09, 2019 -

Jim Butler Chevrolet responded

That's great to hear, Sandy! We're so glad you had a great experience with our service department! We look forward to seeing you again. Safe travels!

January 07, 2019

Nice way to start 2019 The service dept help my daughter and me threw the entire car repair. From locating a towing service, discussing all possible defects to warranty ove More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We strive to help our customers through the process every step of the way and answer any questions that pop up. We're so glad Kim did a great job of executing that level of customer service for you and your family! We're always here to help & look forward to seeing you next time!

January 04, 2019

Service Took my duramax in for its first service. There was a recall. They gave me a loaner so I could run my errands and not be stuck at the dealership for s More

by brad86
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind review, Brad! We sincerely appreciate your repeat business and we're thrilled that you've enjoyed the experiences. We're always here to help! See you next time.

January 03, 2019

Worst service ever!!!!!!!!!!! Service never done. No phone call just an email and letter saying thanks for cjoosing them. I have never been treated like this by a company. Its wron More

by brsummers1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill can iwarrden, Scott Johnson
January 03, 2019

alignment Had a problem with the alignment I had them do a week early. Took it back and they fixed the alignment. No charge. Great service people. More

by MRRICK311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 03, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're so glad our service department was able to make sure we got your alignment fixed up for you and that you enjoyed working with them! We look forward to seeing you in the future. Safe travels!

January 03, 2019

Best Dealer Service Jim Butler is the best service department I have ever used. Appointments are on time, efficient and staff is always friendly. I would definitely reco More

by Ltucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 03, 2019 -

Jim Butler Chevrolet responded

WOW! That means so much! Thank you for your business and your kind recommendation! We enjoy working with you as well. See you next time!

January 03, 2019

Got the job done Came in to have my Genuine GM accessory remote start added on to my Silverado. The service rep and staff that I interacted with were all great and ver More

by DHOF925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Jan 03, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're glad to hear that we were able to get your vehicle taken care of and quickly fix hiccups along the way! We look forward to working with you again!

January 03, 2019

Oil Change The service time for my oil change was quick. The waiting area is equipped with just the right amount of amenities for the wait, making it much easier More

by jcampisi05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're proud that our service department took care of you efficiently and that you enjoyed our waiting area! We look forward to seeing you again soon!

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