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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,297 Reviews

4,297 Reviews of Jim Butler Chevrolet - Service Center

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December 31, 2018

SO HAPPY! Another dealer told us that the tire pressure monitor had to be replaced. After the service techs checked our tires, the monitor was gone from the da More

by silverblonde65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Rose! We're so glad we were able to sort out what was going on and make sure your Saturn was running properly again! We'll make sure to let Mike know he did a great job. Happy New Year & see you next time!

December 31, 2018

great service i had an issue with my car and needed a rental. my car was in out of the shop within 24 hours. everyone is so friendly!! More

by jensensam2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Dec 31, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 29, 2018

unresolved problem I brought my truck in for an issue that felt like a misfire, after having my truck for 5 days, i got the truck back with it doing the same thing ( onl More

by firstchoice0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
kayla merrick
Jan 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us to look into this further. We attempted to contact you privately to get this information. Please respond with your information at your convenience if you would like us to address this or any other ongoing issue.

December 28, 2018

Amazing experience!!!!!! Kim is the best, most friendly and helpful service advisor ever! Very knowledgeable in what i needed done. The technician Paul Meyer was very knowled More

by mandiray1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Meyer
Dec 31, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 25, 2018

Great job Because a great job was done!Was very happy with the job and the care that was given.we are bring it back later for some follow up work.you guys have More

by marybollmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Kutcher
Dec 26, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 25, 2018

Disappointing service setup the Setup for the service center is very disappointing. I’ve been told things are in the process of being changed so hopefully that improves things More

by tmantia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 28, 2018 -

Jim Butler Chevrolet responded

Thank you again for your feedback and business! We appreciate you letting us know how we can improve so we can provide a more positive experience for our customers!

December 24, 2018

2.5 hours for an oil change? I went to get an oil change during my lunch break. I was there 2.5 hours waiting! I sat there and watched the entire wait area fill and empty. I final More

by rachelwaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
Jan 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us to look into this further. We attempted to contact you privately to get this information. Please respond with your information at your convenience if you would like us to address this or any other ongoing issue.

December 24, 2018

Fast Service I Had paint and interior protectant applied to my new Equinox. The process was quicker than I thought it was going to be. Great job. More

by Delmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen
Dec 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're glad to hear we exceeded your expectations! We're always here to help and look forward to working with you in the future!

December 24, 2018

Honest and quick work Jim Butler Chevrolet service center has always given us good service. Tells us when service is needed but doesn't hound you into having it done immedi More

by DLBRENNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Dec 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

December 20, 2018

Warrenty Mike has been super helpful everytime my car has had an issue. Will only be dealing with mike from now one! Right on top of everything he does in a ti More

by Amcnail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 20, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

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