Jim Butler Chevrolet - Service Center

Amazing My experience with the sales and finance department was smooth and effortless on my part. Matt and Stacey were professional at all times. I had to pic My experience with the sales and finance department was smooth and effortless on my part. Matt and Stacey were professional at all times. I had to pick up my dog and they waited for my return with Suga. I had worked with Fuzz on several occasions and was extremely happy to see him. More

Worth the drive. I have dealt with the professional friendly staff at Jim Butler Chevy on just a few occasions and I can’t say enough good things. From the purchase o I have dealt with the professional friendly staff at Jim Butler Chevy on just a few occasions and I can’t say enough good things. From the purchase of my SUV with the help of Scott Johnson to my first oil change in the service dept I have had nothing but courteous friendly interactions with the employees there. Even though I live about 35-40 minutes away I’ll definitely be back!!!! More

Oil and filter change done as required but it took 1.5 hours to complete, oil and filter change should not take more than one hour. done as required but it took 1.5 hours to complete, oil and filter change should not take more than one hour. More

Oil change Was in and out very quick. Would highly recommend service department. Also the sales department, they did everything they said they would and got us o Was in and out very quick. Would highly recommend service department. Also the sales department, they did everything they said they would and got us on a new vehicle More

Great experience First time for service at Butler Chevrolet. Great experience, professional staff. The work was done quickly and the service advisor was informative an First time for service at Butler Chevrolet. Great experience, professional staff. The work was done quickly and the service advisor was informative and helpful. Highly recommend this dealership. More

Great service Everyone was helpful and friendly, the waiting area was great. The service was explained in detail and done in a timely manor. I also appreciate the s Everyone was helpful and friendly, the waiting area was great. The service was explained in detail and done in a timely manor. I also appreciate the service reminders. More

OIL CHANGE THE PEOPLE WERE GREAT. WE WALKED ACROSS THE LOT AND CHECKED OUT NEW VEHICLES WHILE WE WERE WAITING. KIM HAUSMANN WAS GREAT . HPOE WE SEE HER NEXT TIME THE PEOPLE WERE GREAT. WE WALKED ACROSS THE LOT AND CHECKED OUT NEW VEHICLES WHILE WE WERE WAITING. KIM HAUSMANN WAS GREAT . HPOE WE SEE HER NEXT TIME. More

Friendly staff Friendly staff, refreshments in the waiting area, only downside was the time it took, an hour for an oil change and tire rotation and you have to sche Friendly staff, refreshments in the waiting area, only downside was the time it took, an hour for an oil change and tire rotation and you have to schedule a service appointment. Otherwise satisfied with the quality of the service. More

Took a while Took a lot longer than I thought it should. I made an appointment for an oil change and tire rotation and it took almost 2 hours. If I go to jiffy lub Took a lot longer than I thought it should. I made an appointment for an oil change and tire rotation and it took almost 2 hours. If I go to jiffy lube or one of those places it’s done in 30 minutes. It was like that the last time too. More

Great job Doug Kircher Doug took a tense situation and took care of it like a true professional would do. Our service engine light came on after a drive on a Saturday and w Doug took a tense situation and took care of it like a true professional would do. Our service engine light came on after a drive on a Saturday and we called and asked to speak to an advisor. After a poor experience on the phone we came to the dealership upset. That’s where Doug Kutcher took over! He explained he did not have a tech to look at our diesel truck on that day but it would be Monday. He calmed us down, checked our warranty and found that the repairs would be covered. We received our vehicle back without any further issues after 1 business day. He also took the time to speak to the phone representative and cleared up why we would be so upset. Thank you Doug for getting us taken care of. More