Jim Butler Chevrolet - Service Center

Service was okay Didn’t explain the auto start to me after being programmed into my car. I emailed the service advisor a question that I had about it and never even r Didn’t explain the auto start to me after being programmed into my car. I emailed the service advisor a question that I had about it and never even received a response back. Anymore dealerships are so much bigger then what they use to be and it’s more about sales and not the customers and I definatly see that with this dealership even though they do a good job. More

Service work Regular maintenance check up, oil change, rotate tires, etc. Waited for the work to be done. Done with a short wait with coffee. Good service. Regular maintenance check up, oil change, rotate tires, etc. Waited for the work to be done. Done with a short wait with coffee. Good service. More

Outstanding first experience at Jim Butler service This was my first service at this dealership since buying my new car there. Everyone was attentive to my needs, answered all of my questions, kept me This was my first service at this dealership since buying my new car there. Everyone was attentive to my needs, answered all of my questions, kept me up to date on progress of service, friendly, and made sure I was satisfied with all of the work being done. More

Excellent Service My service visit was quick, easy, & professional. Everyone was friendly & competent. The wait area is clean & comfortable. This service visit was exce My service visit was quick, easy, & professional. Everyone was friendly & competent. The wait area is clean & comfortable. This service visit was excellent! Thank you Jim Butler Chevrolet! More

Efficient The service was excellent and performed in a timely manner. All of my questions and concerns were answered immediately. The waiting area is top notch. The service was excellent and performed in a timely manner. All of my questions and concerns were answered immediately. The waiting area is top notch. More

Always a great experience! I love going to Jim Butler Chevrolet for service! They always provide me and my family with excellent customer service. Kim Hausmann is the best servi I love going to Jim Butler Chevrolet for service! They always provide me and my family with excellent customer service. Kim Hausmann is the best service adviser there and treats her customers as if they are the most important people in the world! More

Not to happy I’m usually not a person to leave a bad review but I recently got my oil changed at your establishment. My appointment was at 9am but I had to take m I’m usually not a person to leave a bad review but I recently got my oil changed at your establishment. My appointment was at 9am but I had to take my wife to work so I ended up dropping my vehicle off at 730. Around 4 I ended up calling to see if my vehicle was done yet so I could pick it up and I was told that it was being worked on and I would receive a call when it was done. I ended up calling back around 6 to see what was going on and I was told my car is now done. This might not seem like a big deal to you guys but I had a date night with my wife that we had to cancel because I had no idea when I was going to get my car back And I needed it the next day for work. I’m not sure what the purpose of me making an appointment was if I was just going to be pushed aside for the bigger ticket items. needless to say I was not very happy. More

Great Service Department I always get great service at Butler's service department, starting with the associate that greets me and ending with the cashier. Kim is the best se I always get great service at Butler's service department, starting with the associate that greets me and ending with the cashier. Kim is the best service writer!! More

Repair oil leak I had my car in for and oil change on November 2nd. The following week I noticed oil on my brand new driveway. I called and told them I was bringing i I had my car in for and oil change on November 2nd. The following week I noticed oil on my brand new driveway. I called and told them I was bringing it back out. The took it in and 2 hours later they said it was finished that the oil plug was stripped. There was no charge for the service, but now I am stuck with a foot wide oil mark on a driveway that was newly poured this past June. Frustrated. More

I am able to feel confident and assured. I am able to sit back and relax while the professionals tend to my car. I can be assured that the car is being serviced appropriately and that I wont I am able to sit back and relax while the professionals tend to my car. I can be assured that the car is being serviced appropriately and that I wont' have to return for several months. In the interim, my car will run smoothly and need no service. Thanks to the courteous and knowledgeable women who work at Jim Butler Service Department. More