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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,306 Reviews

4,306 Reviews of Jim Butler Chevrolet - Service Center

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September 24, 2018

They Care JMB Chevrolet really cares about my satisfaction with my car & the service I receive. Kim in the service dept. is especially thorough & follow up. Eve More

by cecehairdoll
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brewer
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're so glad that our whole tea came together to make sure you had an exceptional experience with us! We look forward to working with you again in the future!

September 24, 2018

Had clear coat application on car Clear coat looks good,I would recommend it. Car looked great for a cruze,got it for fuel mileage.people at the dealer ship are professionals I was de More

by barrkevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're glad to hear that everything went well for your visit with us and we hope to working with you again in the future!

September 22, 2018

Great experience at JBC Kim In the service department is awesome to work with! Very convenient to get in, have an oil change & tire rotation while I waited. Quick and effic More

by bwethington85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words, Bob! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

September 21, 2018

Great Made appointment- just basic service - oil change. On time great service representative in Kim H. Kim is always pleasant and makes it easy to go back. More

by Lltarr1585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Kim was able to ensure that you had such a great experience with us. We look forward to seeing you again next time!

September 21, 2018

Oil change While getting my oil change, I was debating about getting my tires changed, when I decided on the installation I was offered a ride home, which was gr More

by sheets_fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Kircher
Sep 21, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review! We’re so happy you loved our service department and we can’t wait to have you back at the dealership.

September 21, 2018

Staff was friendly and helpful The service manager kept me informed of what was going on with my car. He answered all of my questions. He called me when he said he would. More

by Starfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Sep 21, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers are we're so glad that showed through during your visit with us. We're always here to help!

September 20, 2018

molding replacment This is the second time I've had this molding repaired. The first time was a couple of months ago. I will have to wait a few more weeks before I f More

by nick94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
Sep 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We hope this time the fix is for good. If not, we're always here to help!

September 20, 2018

Problem solved-thank you Kim Hausmann Kim Hausmann was excellent. She is the epitome of customer service. Kim went above and beyond to help me solve nagging and annoying problem. She is tr More

by andersontbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

September 20, 2018

Easy and Thorough Had hydraulic leak on driver side control arm bushing. Got it repaired and put 4 new tires on with a alignment. Car is running great. More

by caalexander99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Kircher, Mike Johnson
Sep 20, 2018 -

Jim Butler Chevrolet responded

We're glad to hear that everything is working properly with your vehicle now! We're always here to help. Thanks for the love!

September 20, 2018

Very friendly and accommodating. My service guy was Bill Appointments made easily. Service was great. This is the third time my car has been in for a similar problem and they always are nice More

by reedterri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill ( I don't know his last name)
Sep 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

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