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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,244 Reviews

4,244 Reviews of Jim Butler Chevrolet - Service Center

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July 20, 2018

Fast and friendly As soon as you pull up someone greets you at your car and helps you get checked in. It is a painless process and if you need a loaner they are quick More

by chadkastle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, car rental , Alex Cox, Dalton Kiley
Jul 23, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback! We're so glad that you had a smooth and easy service experience with us!

July 19, 2018

Excellent service,they will make you happy. I bought 3 cars and a used vehicle for my daughter from Butler Chevy. They are good people.If you find a dealer that can talk the talk and walk the wa More

by wer22vegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Jul 19, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! We certainly appreciate your repeat business! We're very glad to hear that we were able to make such a positive impression with our sales and service! We look forward to working with you again in the future.

July 19, 2018

great service Everyone there, has been so great. We truly appreciate everyone there. As usual, the people treated us just great thanks again Art and Carol Buec More

by carolannbuecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim, Kayla
Jul 19, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you both for trusting us with your vehicle for service. We very much appreciate your feedback and your business!

July 19, 2018

Service work was great! The issues with my 2014 Cruze turned out to be under warranty. I was offered a loaner car, which I accepted since I had to leave the car a couple days More

by bettycatz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Timons, Service Department
Jul 19, 2018 -

Jim Butler Chevrolet responded

Awesome! We're very glad that everything was covered under warranty for your Cruze and we were able to make sure you were completely taken care of! We look forward to working with you again in the future!

July 19, 2018

Took to long for oil change when I had appointment . It took 2 hr and ten minutes for lube and tire rotation. I had appointment at 12:45 . That was to long . Need improvement on that More

by WHP1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t no name.
Jul 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your honest feedback. We are constantly working to shorten our wait times for our customers. We know our customers' time is extremely valuable and we strive to make sure every experience is a positive one. Thank you for your business and we hope to show you that we can improve on your next visit.

July 19, 2018

Very professional The service personell is always courteous, professional and efficient. I was able to get an appointment quickly and not a long wait time. Pricing for More

by mcbrandon1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Casey Burns
Jul 19, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad that you had such a positive service experience with our service department! We look forward to working with you again in the future!

July 18, 2018

Servid Staff Great folks working there. Mike Johnson is always ready and willing to assist our Sisters with their needs or concerns. Thanks! Blessings on you More

by jfennewald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson Brad Sowers
Jul 18, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! It is always a pleasure to work with you and your Sisters. We appreciate your business and look forward to working with you again in the future!

July 18, 2018

Car repair recall They let me know I needed the repair,made an appointment convenient for me, timely in and out and even shuttled me to do some shopping while I waited. More

by lindaamoroso21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bad with names
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for your feedback and your business! We're glad everything went well!

July 18, 2018

Another good experience Once again we have been treated with great respect and good service. We have always been treated fairly with all of our vehicles. We will be back. More

by Great Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Jul 18, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback and your repeat business! We look forward to working with you again in the future!

July 18, 2018

Great Experience Kayla Merrick made my experience a great one from check in to check out!!! She offered free doughnuts and water and my recall was something that was h More

by Devan Tanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! We're glad that Kayla took great care of your during your visit with us! We hope you enjoyed the refreshments and look forward to working with you again soon!

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