Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
4,244 Reviews of Jim Butler Chevrolet - Service Center
Sort by
January 16, 2024
Jim butler always gets the job done right Kim takes very good care of her customers. good care of her customers. More
by lanettemarie91
Verified Customer
January 15, 2024
Purchased roughly 7cars from this dealership over the years, no issues they always make sure you are satisfied! Thanks!! years, no issues they always make sure you are satisfied! Thanks!! More
by JSCHWER
January 15, 2024
Tony and everyone involved in this auto purchase was extremely knowledgeable, efficient, and a pleasure to work with. There was rapid and satisfactory follow-through extremely knowledgeable, efficient, and a pleasure to work with. There was rapid and satisfactory follow-through More
by pfontane
January 12, 2024
The wait time is honestly way too long, For simple services it should not take that long. services it should not take that long. More
by amerdzic314
Employees Worked With
January 12, 2024
Arrived at time of appointment and was in and out within the hour with great service the hour with great service More
by jimstaggs72
January 11, 2024
Poor communication. Lacks even faking gratitude for your business. Never heard a please or thank you. When I added transmission flush I was not warned it could take over Lacks even faking gratitude for your business. Never heard a please or thank you. When I added transmission flush I was not warned it could take over 3 hours while I was waiting. Amazing that when I finally inquired about how much longer my car was magically ready. Made it feel like my paperwork was buried or they skipped doing the full job since I was getting tired of waiting. All I can do is cautiously trust my complete service was finished. $600.00 plus is no small amount for me to gamble. More
by lynnuding
Employees Worked With
No one introduced themselves
January 11, 2024
Service representatives need to listen to customers input on issues with their vehicles. I don't need to be lectured on what's the problem with my vehicle, I drive it every day and know when something is wro on issues with their vehicles. I don't need to be lectured on what's the problem with my vehicle, I drive it every day and know when something is wrong and usually know why. More
by greatdane9392
Employees Worked With
January 11, 2024
The service department is awful! ! The worst communication and costumer service I’ve ever experienced. I’ve been her twice and both times were terrible! ! The worst communication and costumer service I’ve ever experienced. I’ve been her twice and both times were terrible! More
by Tina
Employees Worked With
Chris
January 10, 2024
Great service. Repair was completed as promised. Service advisor was very friendly and knowledgeable. The cashier was friendly and waited on me promptly. Repair was completed as promised. Service advisor was very friendly and knowledgeable. The cashier was friendly and waited on me promptly. More
by wlsully60
January 10, 2024
Took over 2. 5 hours to get a tire rotation and oil change. Asked to have the breaks looked at as well but no one was available. Would have been nice to know up fr 5 hours to get a tire rotation and oil change. Asked to have the breaks looked at as well but no one was available. Would have been nice to know up front they were extremely backed up and couldn't perform all services beforehand. More
by jonesalexander093
Employees Worked With
I don't know
