Jim Butler Chevrolet - Service Center

very good to work with. Charles explained everything very well. The manager came by to tell me if I needed anything after purchase let him know they would take care of it. Charles explained everything very well. The manager came by to tell me if I needed anything after purchase let him know they would take care of it. More

It’s not your service is the person now that I had to deal with in order to get satisfied service deal with in order to get satisfied service More

She is fantastic -very friendly,through, sincere and honest.I would definately come back to get my car serviced here. honest.I would definately come back to get my car serviced here. More

Not only were repairs ridiculously expensive, but there was no communication. One part was on back order (which I do understand this happens) But I had to be the one calling to check on status. I did not was no communication. One part was on back order (which I do understand this happens) But I had to be the one calling to check on status. I did not have a rental or loaner car so I had to make other arrangements. Because of this, a heads up on parts arrival with an ETA would have been nice since leaning on others for a ride. When the parts did come in, there was still no courtesy call letting me know that they finally showed up & it would be worked on and finished up soon. In fact I had to call and find out the truck was done . I was wondering how long it was done for at that point. More

Had me waiting all day for a detail, told me 3 hours. come to find out they wanted me to come back next day.after waiting 5 hours. Talk about a waste of a day, for someone owning a business. come to find out they wanted me to come back next day.after waiting 5 hours. Talk about a waste of a day, for someone owning a business. More

All good! Service department was extremly professional and helpful. I will use this dealer again for service. Service department was extremly professional and helpful. I will use this dealer again for service. More

Not sure how many of these customer service inquiries I came be sent to answer. It’s all fine came be sent to answer. It’s all fine More

you've sent me 12 emails on how i would rate you so far. so congratulations on receiving your 1 star review. Jesus Crist quit contacting me. 5 days is enough so congratulations on receiving your 1 star review. Jesus Crist quit contacting me. 5 days is enough More

Kim Hausmann is always so extremely helpful and very knowledgeable. She is friendly and her follow-up is excellent. knowledgeable. She is friendly and her follow-up is excellent. More

This is my favorite location. I worked with Kim and she is awesome! I would definitely recommend this location because they have THE BEST customer service! I worked with Kim and she is awesome! I would definitely recommend this location because they have THE BEST customer service! More