Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,244 Reviews
Call Service Center (636) 349-3222

4,244 Reviews of Jim Butler Chevrolet - Service Center

Sort by
November 10, 2023

Employees checked me in very quickly and Service Technician went over my needs. Everyone very friendly. More

by donna.coats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

November 10, 2023

The service was very good and my vehicle was ready early. Everyone was very friendly and helpful. More

by greenjeans1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service Dept.
Report | Print
Nov 14, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

November 09, 2023

My salesman Blake, made me feel very relaxed and at ease. He made the process very easy. I felt no pressure at all. More

by atboscia1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Welch,
Report | Print
Nov 14, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

November 09, 2023

No communications on my truck repair until I call and leave a message they have had the truck for approximately four weeks. Need to hire Mechanics and not parts changers More

by Mayor_kimberlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Report | Print
Nov 14, 2023 -

Jim Butler Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

November 07, 2023

Always a great experience! I have been going to Jim Butler for all my trucks and maintenance for years! More

by keithriehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 06, 2023

Stood by vehicle waiting for a service writer to contact me for over 10 minutes. Several writers were on their computers and one was texting on her phone. Writer eventually contacted me and said their compu More

by jfour70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know service writers name.
Report | Print
Nov 08, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to bring your concerns to the attention of our service manager. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

November 06, 2023

Great Process for the truck we purchased for our business. They made it fast and real simple. Great staff to work with from the salesman, sales mgr. and finance dept. More

by jim.mohrmann
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 05, 2023

Very helpful. Joseph was great! Love our new car. I would recommend the dealership to family and friends. More

by a393c199
Recommend Dealer
Yes
Employees Worked With
Joseph Gregory, Robert Schneider
Report | Print
Nov 07, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 05, 2023

Great communications with Kim and prompt and thorough work. That’s why I bring my Vette to you guys for maintenance. More

by greg@gillcpa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Nov 07, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2023

Great service! Very prompt and efficient. Worked in their waiting room so it was convenient for me as well. Will definitely go back there. More

by vbbardel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Nov 07, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

1
...
71
72
73
...
425